2013 mac pro crashes and dual screens

Discussion in 'Mac Pro' started by vhp3, Feb 2, 2015.

  1. vhp3 macrumors regular

    Jul 12, 2008
    I have had an issue with my new(old) 2013 mac pro and dual screens. I have the thunderbolt connections as recommended from the apple manual. Please see the screen shots for secondary monitor equipment that i have installed. The primary monitor is the 27" thunderbolt. The ongoing issues that I have are the following:

    1) Garbled screen as shown in the photo on reboot.
    2) Once it boots up with a garbled screen, and I recover by logging in via screen sharing. I can fix the issue by changing the resolution on the MAIN screen. Once changed, the computer will crash with an error once it goes to sleep. The only way it does't crash? I have to successfully reboot without a garbled screen.
    3) I can go for a month without problems (maybe from not rebooting). But as long as i can reboot without a messed up screen i'm good to go for a while.
    4) Once I have a successful boot with the primary monitor, as long as I keep the 2nd monitor off then everything works pretty well.

    My simple Conclusion: It's the 2nd monitor or a fault in the mac pro D700's.

    Attached Files:

  2. vhp3 thread starter macrumors regular

    Jul 12, 2008
    If this helps, here are the crash logs I receive when it happens:

    Fri Jan 16 07:00:02 2015

    *** Panic Report ***
    panic(cpu 0 caller 0xffffff801f21e80a): Kernel trap at 0xffffff7fa0398ab8, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0xffffff840619c000, CR3: 0x0000000032a92000, CR4: 0x00000000001626e0
    RAX: 0x0000000000000200, RBX: 0x0000000000001400, RCX: 0xffffff840619b000, RDX: 0x0000000000000000
    RSP: 0xffffff83d33cb860, RBP: 0xffffff83d33cb860, RSI: 0x0000000000000a00, RDI: 0x0000000000000000
    R8: 0x0000000000005000, R9: 0x0000000000000000, R10: 0x000001cc3c58b49b, R11: 0x000001cc3bc02517
    R12: 0xffffff83ae896ff4, R13: 0x0000000000001400, R14: 0xffffff840619b000, R15: 0x0000000000001400
    RFL: 0x0000000000010287, RIP: 0xffffff7fa0398ab8, CS: 0x0000000000000008, SS: 0x0000000000000010
    Fault CR2: 0xffffff840619c000, Error code: 0x0000000000000002, Fault CPU: 0x0

    Backtrace (CPU 0), Frame : Return Address
    0xffffff83d33cb510 : 0xffffff801f13a811
    0xffffff83d33cb590 : 0xffffff801f21e80a
    0xffffff83d33cb750 : 0xffffff801f23a443
    0xffffff83d33cb770 : 0xffffff7fa0398ab8
    0xffffff83d33cb860 : 0xffffff7fa03989b7
    0xffffff83d33cb8b0 : 0xffffff7fa038f11e
    0xffffff83d33cb930 : 0xffffff7fa038f2a7
    0xffffff83d33cb960 : 0xffffff7fa1d4c2c3
    0xffffff83d33cba40 : 0xffffff7fa1d4bd72
    0xffffff83d33cba80 : 0xffffff7fa1d4ba3c
    0xffffff83d33cbac0 : 0xffffff7fa1d44847
    0xffffff83d33cbc70 : 0xffffff7fa1d44dc8
    0xffffff83d33cbe20 : 0xffffff7fa039071a
    0xffffff83d33cbe60 : 0xffffff7fa038fb50
    0xffffff83d33cbe90 : 0xffffff7fa038bd33
    0xffffff83d33cbef0 : 0xffffff801f6d7162
    0xffffff83d33cbf40 : 0xffffff801f6d507d
    0xffffff83d33cbf80 : 0xffffff801f6d5146
    0xffffff83d33cbfb0 : 0xffffff801f2192c7
    Kernel Extensions in backtrace:
    dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff7f9f924000
    dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xffffff7fa02c1000
    dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff7f9f924000
    dependency: com.apple.kext.AMDSupport(1.2.8)[14D80F2F-98CC-37E7-A82D-9830F56BF58C]@0xffffff7fa1559000
    dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0xffffff7fa0380000

    BSD process name corresponding to current thread: kernel_task

    Mac OS version:

    Kernel version:
    Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
    Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
    Kernel slide: 0x000000001ee00000
    Kernel text base: 0xffffff801f000000
    __HIB text base: 0xffffff801ef00000
    System model name: MacPro6,1 (Mac-F60DEB81FF30ACF6)

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