2013 Mac Pro GPU Reset/Sleep issues

Discussion in 'Mac Pro' started by AppleDroid, Aug 5, 2015.

  1. AppleDroid macrumors 6502a

    Joined:
    Apr 10, 2011
    Location:
    Illinois
    #1
    Today I noticed my machine was awake in the morning. I went through the logs and found that there was a first time GPU issue log (summary below) and now the machine refuses to sleep as well. Nothing has changed, same software/hardware connected as it has for nearly a year. I unplugged everything, turned off file sharing/printer sharing, disconnected all external devices except a mouse and keyboard. Still won't sleep.

    Next I reset my SMC and PRAM. Still won't sleep.

    Below is the GPU log in my HD/Library/DiagnosticReports folder that happened 15 times at 12:32am.

    Tue Aug 4 23:37:59 2015

    Event: GPU Reset
    Data/Time: Tue Aug 4 23:37:59 2015
    Application:
    Path:
    OS Version: Mac OS X Version 10.10.4 (Build 14E46)
    Graphics Hardware: AMD FirePro D300
    Signature: e

    Report Data:

    GPURestartReportStart
    ------------------------
    [00] AccelChannel: GFX
    Currently pending command from UnknownCtx
    PendingCommandTimestamp: 0x02c33ace, TotalDWords: 0x00000193, GART Offset=0x0000000400c64400, stamp_idx=0, estamp=0x02c33ace
    PendingCommandStart:
    PendingCommandEnd
    ------------------------
    [00] GFXHWChannel: Enabled: Not Idle
    IndirectCommandSize: 0x00000040, LastReadTimestamp: 0x02c33acd, NextSubmitTimestamp: 0x02c33b4d
    ------------------------
    [00] HWRing: Enabled
    RingSizeInDwords: 0x4000, FreeSpace: 0x203f, Head: 0x00003c00, LastSubmitPosition: 0x00001bc0, Tail: 0x00001bc0
    RB[0]_RPTR: 0x00003cf0, RB[0]_WPTR: 0x00001bc0
     
  2. chama98 macrumors regular

    Joined:
    Feb 13, 2014
    Location:
    London
  3. bax2003 macrumors 6502a

    bax2003

    Joined:
    Dec 25, 2011
    Location:
    Belgrade, Serbia
    #3
    o_O:eek:

    How many more cases......This is becoming really big issue :apple:

    Which monitor are you using and which connection type (DVI / VGA / DP / Tb / HDMI) ?
     
  4. chama98 macrumors regular

    Joined:
    Feb 13, 2014
    Location:
    London
  5. bax2003 macrumors 6502a

    bax2003

    Joined:
    Dec 25, 2011
    Location:
    Belgrade, Serbia
    #5
    I was asking OP (AppleDroid).
     
  6. chama98 macrumors regular

    Joined:
    Feb 13, 2014
    Location:
    London
    #6
    Apologies thought you where talking to me
     
  7. poematik13 macrumors 6502a

    Joined:
    Jun 5, 2014
    #7
    This is similar to the problems I've been having as well. I'm on 10.10.5

    I hope this is just software and will eventually be fixed. I sent my nMP to the genius bar and they are doing a full diagnostic (apparently takes 4 hours), looking at all the console logs, and replacing both GPU's and the motherboard.
     
  8. chama98 macrumors regular

    Joined:
    Feb 13, 2014
    Location:
    London
    #8
    Why are they doing a full hardware check and replacing the motherboard and GPU if they think its software related? doesn't make sense.
     
  9. AppleDroid thread starter macrumors 6502a

    Joined:
    Apr 10, 2011
    Location:
    Illinois
    #9
    I have an older NEC 2690wuxi2 but I finally gave up because none of the diagnostics came back showing any faulty hardware. I did a complete wipe/reinstall of everything, didn't pull over any settings or preferences, and my machine is acting normally again. I seriously have no idea what caused it because I hadn't done any major system updates or installed new software. If it happens again I'm definitely taking back to Apple and demanding a replacement, diagnostics be damned.
     
  10. poematik13 macrumors 6502a

    Joined:
    Jun 5, 2014
    #10
    because its free and i told them to? nuke the issue from orbit, its the only way to be sure.
     
  11. Artificial macrumors newbie

    Joined:
    Jan 3, 2017
    #11
    There is now a legal court action regarding this machine and we all have to support it..I am posting here and on the other link to get everyone up to date and aware..

    No more should we suffer this..
     

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