2013 Macbook Air screen shutting off randomly

[shanej399]

It's happened 3 times now.. It's a brand new 2013 macbook air, had it for maybe three weeks now. and the screen will flick off and i'll have to reenter my password to get back on. Am i just accidently hitting something on the keyboard or is there an issue?

I'm at school now, and the apple store i bought it from is around 4 hours away so i can't take it in. I have apple care though.

thanks.

 

[bit density]

It is probably due to magnets. there is a magnet in the lid so that the computer knows when the lid is closed. My mistake is that I would set the computer on or near my iPad, which has really strong magnets for the cover.

 

[calvol]

Known issue, search "random blank screen".

 

[shanej399]

Known issue, search "random blank screen".

wow, seems like it's a universal problem. pretty disappointing actually. seems like it's a hardware issue and more than likely won't be fixed by apple. it's not that big of a deal, it's just a little bothersome, wish there was a fix tho

 

[Ronnoco]

It is probably due to magnets. there is a magnet in the lid so that the computer knows when the lid is closed. My mistake is that I would set the computer on or near my iPad, which has really strong magnets for the cover.

Not to derail the thread but...
Interesting note about the magnets. I use a small magnet to turn off the display for use with my 27" ACD (I don't like the fact that "Clamshell Mode" has been shown to limit the i7 processor during heavy load due to thermal issues).
Anyway, a small magnet on the left upper side of the MacBook Air will turn the display off as if the lid were closed.
Note: I did this with my 2010 MBP as well.

 

[Mrbobb]

Wearing big jewelry are we?

 

[ZBoater]

https://discussions.apple.com/thread/5118135?start=0&tstart=0

They say 10.8.5 will fix it.