2013 rMBP - Keyboard / Trackpad Issue

[Craigy]

Hey folks - picked up a 2013 rMBP from a friend who has upgraded.

Trackpad does not function at all and keyboard has lag where I doesn't register keys all the time - but repeating the keystrokes, they will register. Run the hardware test and got NDR001 and NDK001. Coconut battery shows only 380+ cycles and 85% capacity from original. I know there can be issues with battery swelling causing some issues but this battery is a low cycle for the age.

So - wonder if a simple trackpad ribbon cable would fix it - or if someone else has had a similar issue?

Works fine with external mouse and keyboard.

Reset all the usual PRAM / SMC etc. Wondering if there's anything else I've missed?

Thanks in advance for your input!

 

[tubeexperience]

Well, is the battery swollen or not??

 

[Craigy]

I'll take the bottom off and take a look - is it normally easy to tell from just looking at the visible side? I'll take it off tomorrow and take a pic.

 

[tubeexperience]

I'll take the bottom off and take a look - is it normally easy to tell from just looking at the visible side? I'll take it off tomorrow and take a pic.

Yes. If it's swollen, that would be obvious.

 

[Craigy]

If it's not swollen - I wonder what the issue could be.... I can understand that a mis-seated / faulty cable would cause the keyboard not to work - but to just be lagging / missing input doesn't make sense in that respect. I guess that's why I'm wondering if anyone else had a similar mix of the track pad not working and the keyboard behaving like this? - I guess it must be a hardware issue from the error codes on the hardware test.. Just took a look at the back case and most of the screws are missing (!) apart from 2 - they don't look like torx screws though?

 

[tubeexperience]

If it's not swollen - I wonder what the issue could be.... I can understand that a mis-seated / faulty cable would cause the keyboard not to work - but to just be lagging / missing input doesn't make sense in that respect. I guess that's why I'm wondering if anyone else had a similar mix of the track pad not working and the keyboard behaving like this? - I guess it must be a hardware issue from the error codes on the hardware test.. Just took a look at the back case and most of the screws are missing (!) apart from 2 - they don't look like torx screws though?

Those are pentalobe screws
[doublepost=1528535182][/doublepost]Reference codes:

NDR001 There may be an issue with the trackpad.

NDK001 There may be an issue with the keyboard.

 

[Craigy]

Right -

Those are pentalobe screws
[doublepost=1528535182][/doublepost]Reference codes:

NDR001 There may be an issue with the trackpad.

NDK001 There may be an issue with the keyboard.

Right - I'll get some pentalobe drivers and open it up. System > Power shows battery in Normal condition and only about 380 cycles.

 

[Craigy]

So opened the machine up today and there's no noticeable battery bulging - image attached. So... I believe it's a pain to remove the battery on these things to get to the cables attaching the trackpad / keyboard - Running out of options before I probably need to take it into a service agent...