2015 MacBook Air creaking/loose backplate

Discussion in 'MacBook Air' started by batting1000, Nov 1, 2015.

  1. batting1000, Nov 1, 2015
    Last edited: Nov 1, 2015

    batting1000 macrumors 604

    Joined:
    Sep 4, 2011
    Location:
    Florida
    #1
    So I just bought a 2015 Air last weekend and everythings been good since, except I've noticed that whenever I pick it up or set it down on something to use it, the casing creaks. I turned it on its side and noticed that the bottom cover/backplate has some give to it and pushes in slightly as though one of the screws is lose. Is this normal or should I go to the Apple Store to get it tightened?

    I've been reading about this on other sites and it seems people have the issue a lot with the rMBP and some people say tightening it is bad or it will just get lose again over time.

    Thanks!
     
  2. DesignerOnMac, Nov 1, 2015
    Last edited: Nov 3, 2015

    DesignerOnMac macrumors 6502a

    DesignerOnMac

    Joined:
    Jul 23, 2007
    #2
    This isn't normal for an Air. Take to the Genius Bar for them to check!
     
  3. batting1000 thread starter macrumors 604

    Joined:
    Sep 4, 2011
    Location:
    Florida
    #3
    So I went to the Apple Store and they took it into the back and tried to tighten it and reseat the back plate but the creaking still occurred.

    They told me I could either return it to where I bought it from (Best Buy) or give them 4-6 days to remove each component in the computer to try to find out which is causing the issue, so obviously I'll be heading to Best Buy to exchange it.
     

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