2015 MacBook Air creaking/loose backplate

Discussion in 'MacBook Air' started by batting1000, Nov 1, 2015.

  1. batting1000, Nov 1, 2015
    Last edited: Nov 1, 2015

    batting1000 macrumors 604

    Sep 4, 2011
    So I just bought a 2015 Air last weekend and everythings been good since, except I've noticed that whenever I pick it up or set it down on something to use it, the casing creaks. I turned it on its side and noticed that the bottom cover/backplate has some give to it and pushes in slightly as though one of the screws is lose. Is this normal or should I go to the Apple Store to get it tightened?

    I've been reading about this on other sites and it seems people have the issue a lot with the rMBP and some people say tightening it is bad or it will just get lose again over time.

  2. DesignerOnMac, Nov 1, 2015
    Last edited: Nov 3, 2015

    DesignerOnMac macrumors 6502a


    Jul 23, 2007
    This isn't normal for an Air. Take to the Genius Bar for them to check!
  3. batting1000 thread starter macrumors 604

    Sep 4, 2011
    So I went to the Apple Store and they took it into the back and tried to tighten it and reseat the back plate but the creaking still occurred.

    They told me I could either return it to where I bought it from (Best Buy) or give them 4-6 days to remove each component in the computer to try to find out which is causing the issue, so obviously I'll be heading to Best Buy to exchange it.

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