2015 Retina MacBook Pro IR

Discussion in 'MacBook Pro' started by aldusun, Feb 10, 2017.

  1. aldusun macrumors newbie


    Feb 10, 2017
    I purchased early 2015 13" retina macbook pro end of November, 2016. However, I am experiencing severe image retention problem. Looking at the color profile, I see this info:
    Manufacturer: 00000610
    Model: 0000A02A
    Manufacture date: CF3C1070

    Is the screen LG or samsung?

    I tried apple solution (screen saver) but it is only a temporary solution. IR is back after about 10 minutes of use.
    Does anyone have any permanent solution?

    Thank you in advance.
  2. ZapNZs macrumors 68020


    Jan 23, 2017
    Have you contacted Apple directly? (and made a video and or taken images of the issue)
    This should be covered under warranty for either a screen replacement or an entire computer replacement. Given how recently you purchased it, I wouldn't be surprised if they replaced the whole computer.

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