2015 Retina MacBook Pro IR

Discussion in 'MacBook Pro' started by aldusun, Feb 10, 2017.

  1. aldusun macrumors newbie

    aldusun

    Joined:
    Feb 10, 2017
    #1
    Hello.
    I purchased early 2015 13" retina macbook pro end of November, 2016. However, I am experiencing severe image retention problem. Looking at the color profile, I see this info:
    Manufacturer: 00000610
    Model: 0000A02A
    Manufacture date: CF3C1070

    Is the screen LG or samsung?

    I tried apple solution (screen saver) but it is only a temporary solution. IR is back after about 10 minutes of use.
    Does anyone have any permanent solution?

    Thank you in advance.
     
  2. ZapNZs macrumors 68020

    ZapNZs

    Joined:
    Jan 23, 2017
    #2
    Have you contacted Apple directly? (and made a video and or taken images of the issue)
    This should be covered under warranty for either a screen replacement or an entire computer replacement. Given how recently you purchased it, I wouldn't be surprised if they replaced the whole computer.
     

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