2015 RMBP can no longer see WiFi? ...

cmeisenzahl

macrumors 6502
Original poster
Oct 7, 2005
330
27
Daughter called me from college yesterday. Her early 2015 Retina MBP (the first one with the force touch trackpad) all of a sudden can no longer connect to the WiFi networks. She took it to the school helpdesk. They're convinced the WiFi adapter is dead. We did buy AppleCare and she called them, they couldn't get it working over the phone and she has an Apple Store appointment for tomorrow.

[she has not upgraded to El Cap yet]

I'm confident they'll make it right but I just wonder, is this a common issue? Anything else worth trying?

Thanks in advance,
Chris
 

throAU

macrumors 603
Feb 13, 2012
6,344
3,785
Perth, Western Australia
Daughter called me from college yesterday. Her early 2015 Retina MBP (the first one with the force touch trackpad) all of a sudden can no longer connect to the WiFi networks. She took it to the school helpdesk. They're convinced the WiFi adapter is dead. We did buy AppleCare and she called them, they couldn't get it working over the phone and she has an Apple Store appointment for tomorrow.

[she has not upgraded to El Cap yet]

I'm confident they'll make it right but I just wonder, is this a common issue? Anything else worth trying?

Thanks in advance,
Chris
Can speculate about it over the internet all day, but if it is all WIFI networks then I'd say either the hardware is dead or the software is somehow dead.

Don't believe it is a "common" issue for the hardware to fail, but that doesn't mean it is impossible.
 
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cmeisenzahl

macrumors 6502
Original poster
Oct 7, 2005
330
27
Can speculate about it over the internet all day, but if it is all WIFI networks then I'd say either the hardware is dead or the software is somehow dead.
Don't believe it is a "common" issue for the hardware to fail, but that doesn't mean it is impossible.
Thanks. The fact that the AC people on the phone couldn't make it work has me pretty confident that it is indeed dead. There's very little 3rd party software on the box and she is not one to tweak settings. Apple Genius appointment set for tomorrow.
 

T5BRICK

macrumors G3
Aug 3, 2006
8,102
2,095
Oregon
The WiFi on my 2015 13" rMBP stopped working one day, but I rebooted and it has worked fine ever since.

I don't think this is a common problem by any means.
 
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