Hello,
So my wife’s MacBook is broken. The screen is cracked and broken (her fault) and the keyboard which had already been replaced has a number of stuck keys (not her fault).
So we took it to the Apple store to repair the keyboard and replace the screen. It was going to cost ~$475 for the screen to be replaced (a lot but fine, we’ll pay it) and the keyboard would be replaced under Apple’s program.
Well we got a call today informing us there was water contact. Which is ridiculous as she’s never got it wet as far as we know.
So Apple is now charging us an absolutely outrageous $950 to fix the keyboard and display. Which isn’t much less than the cost of the thing new.
I’m pretty angry to be honest. With the constant keyboard problems and now this huge repair bill.
Does anyone have any advice on what to do next as we are not going to pay $950 when we could just as well buy a new Mac for that much?
Thank you.
So my wife’s MacBook is broken. The screen is cracked and broken (her fault) and the keyboard which had already been replaced has a number of stuck keys (not her fault).
So we took it to the Apple store to repair the keyboard and replace the screen. It was going to cost ~$475 for the screen to be replaced (a lot but fine, we’ll pay it) and the keyboard would be replaced under Apple’s program.
Well we got a call today informing us there was water contact. Which is ridiculous as she’s never got it wet as far as we know.
So Apple is now charging us an absolutely outrageous $950 to fix the keyboard and display. Which isn’t much less than the cost of the thing new.
I’m pretty angry to be honest. With the constant keyboard problems and now this huge repair bill.
Does anyone have any advice on what to do next as we are not going to pay $950 when we could just as well buy a new Mac for that much?
Thank you.