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2016 MacBook Pro dropping Bluetooth headsets

T

The Mac Doctor

macrumors newbie
Original poster
Dec 8, 2015
24
15
I own a 15inch 2016 MacBook Pro with touchbar. I have had issues getting it to connect for more than a few seconds to bluetooth headsets in macOS Sierra. The headsets that I have tried are the Bose Quietcomfort 35 , and Jaybirds bluebuds X. They work just fine with my iPhone and iPad.

I have tried restarting my MBP, re-pairing them, turning bluetooth on and off with no success. I have not tried any other bluetooth devices (cuz I don't have anything other than an iPhone and iPad)

Any suggestions?
 
Do you have any potential sources of interference like a dock, adapter, or nearby electronic device?
 
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Hmm I didn't have much plugged in or around me. I do live in an apartment complex with a lot of wifi, but I don't think that a Wifi signal would interfere so much. Furthermore, why would my iPhone work but not MacBook Pro
 
2.4 GHz signals can cause Bluetooth interference in some cases, and multiple Bluetooth signals can interfere with each other, although it may not be the issue here. The device shielding can sometimes explain why one device is more sensitive to interference than another. For example, I had a Dell computer that was extremely sensitive to interference caused by power lines, where as my MacBook Pro at the time was not even remotely near as sensitive.

Out of curiosity, if you disable your WiFi, is the issue still present?
If you relocate the computer to another room on the other side of the apartment, is the issue still present?
Also, have you already tried resetting the PRAM & SMC for good measure?
 
Something else to try...

  1. From the OS X desktop, hold down the Shift+Option keys and then click on the Bluetooth menu item to reveal the hidden Debug menu
  2. Select “Reset the Bluetooth module” from the Debug menu list
  3. When finished resetting, reboot the Mac as usual and go through the process of connecting the Bluetooth device(s) to the Mac.
See if that resolves the issue
 
ZapNZs said:
2.4 GHz signals can cause Bluetooth interference in some cases, and multiple Bluetooth signals can interfere with each other, although it may not be the issue here. The device shielding can sometimes explain why one device is more sensitive to interference than another. For example, I had a Dell computer that was extremely sensitive to interference caused by power lines, where as my MacBook Pro at the time was not even remotely near as sensitive.

Out of curiosity, if you disable your WiFi, is the issue still present?
If you relocate the computer to another room on the other side of the apartment, is the issue still present?
Also, have you already tried resetting the PRAM & SMC for good measure?
Click to expand...

So I have tried the headsets at home, in a lobby, and Starbucks to no avail.

I will try resetting pram and smc tonight
[doublepost=1489755067][/doublepost]
SDColorado said:
Something else to try...

  1. From the OS X desktop, hold down the Shift+Option keys and then click on the Bluetooth menu item to reveal the hidden Debug menu
  2. Select “Reset the Bluetooth module” from the Debug menu list
  3. When finished resetting, reboot the Mac as usual and go through the process of connecting the Bluetooth device(s) to the Mac.
See if that resolves the issue
Click to expand...
I will try this too tonight
 
hmmm I think I scared it straight XD

Decided to try it at work and so far it's functioning. Didn't do anything to it yet, so I wonder if something at home/building lobby/starbucks is messing with it.

Will attempt it again at home to see if it continues to be a problem there.
 
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ok I'm like very confused but glad.... it works now somehow. I have literally not tried anything that was suggested...Has my MacBook Pro achieved sentience?
 
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