2016 MBP 15" Radeon 460 - Login Glitch - Help

Discussion in 'MacBook Pro' started by jng204, Nov 23, 2016.

  1. jng204 macrumors newbie

    Joined:
    Mar 24, 2009
    #1
    Received my 2016 MBP 15" with the upgraded Radeon Pro 460 and I'm getting this glitch every time I login.

    Who else is experiencing this?

    I've tried the NVRAM reset and it did not help. Any other suggestions that may resolve?

    Called Apple support and they told me I could return this unit within 14 days of arrival but would have to reorder and wait (end of December). I asked if I could keep this unit till the new one arrives and they said no.

    Thank you,
    Josh

    MacBook Pro 15 2016.jpg
     
  2. igrover macrumors regular

    igrover

    Joined:
    Jun 9, 2007
    #2
    I had/have the same problem and it is not restricted to the 460. It happens if you have File Vault turned on.

    I picked up a 15" with the 460 last week and had the same problem. I though it was a 460 problem so I returned it. Today I picked up a 15" with the 455 graphics chip as I could not wait for a BTO to arrive. Same problem. Saw another thread that mentioned the problem was tied to File Vault so I turned off File Vault and the problem went away. Turn it back on and the problem reappeared.
     
  3. airlied macrumors 6502

    airlied

    Joined:
    Jul 8, 2011
    #3
    It seems many people had/have this issue. and I had this issue 7 year ago(2009 17' MBP) and 5 years ago (2012 non-retina 15' MBP). all related to image glitch and they turned out to be hardware failure (graphic card overheat or malfunctions).

    That's the main reason I dont buy any apple laptop at day one. I have to wait long enough until people like you tested all the potential problems.

    BTW I can't 100% sure this is hardware issue but at least 90% sure. it's gonna be graphic chip.

    Return it and get a new one, if you cannot wait, just return it and get a non-customized model (it seems majority problems I saw are about Radeon Pro 460)

    Thanks.
    --- Post Merged, Nov 23, 2016 ---
    BTW the bezel looks really thin, I didnt realise this (even when watching unboxing vids) until seeing your pic.
     
  4. Lobwedgephil macrumors 68040

    Lobwedgephil

    Joined:
    Apr 7, 2012
  5. BenTrovato macrumors 68030

    BenTrovato

    Joined:
    Jun 29, 2012
    Location:
    Canada
    #5
    Technically you can return the MBP until January 8th if you received it after Nov 10th. So order a new one now and return the one you have as late as possible. Apple said no to me on the phone but then I asked them about the holiday policy and thy agreed I have until January 8th.
     
  6. powerocool macrumors 6502

    powerocool

    Joined:
    Jun 5, 2007
    #6
    It must be file vault related. I have 2 machines with 460 both had the same glitch. I think it's software related, it's ok.
     
  7. jng204 thread starter macrumors newbie

    Joined:
    Mar 24, 2009
    #7
    Thanks, I turned off FileVault but actually still had a glitch but it wasn't as bad.
    --- Post Merged, Nov 23, 2016 ---
    That's good to know. I received my unit on Nov 15 but wasn't sure if I was in the window to receive the holiday return policy.
    --- Post Merged, Nov 23, 2016 ---
    Just did a quick measurement and it appears to be right at 0.9mm on the left and right sides.

    The MBP is also getting the system hang for a few seconds, then restarts. The problem report states its a CPU Machine Check Architecture Error Dump. 1st major Apple purchase with issues.
     
  8. Corrode macrumors 6502a

    Corrode

    Joined:
    Dec 26, 2008
    Location:
    Calgary, AB
    #8
    I'm experiencing this too on a 450 with FileVault turned on. Hoping it's software related.
     

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