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glenohumeral

macrumors member
Original poster
Sep 20, 2015
67
76
Recently brought my 2016 mbp to the apple store to replace battery via free replacement program...

when the laptop was shipped to the service center i got a call from the apple store saying that i have to cough up $400 because the logic board was bad and the laptop does not boot...laptop worked just fine before i shipped it...

Had to escalate to the manager to get the logic board repaired for free...

I was mad that i would lose all my data but it is what it is and i didnt have to pay so i conceded..

More than a week later my unit comes back and lo and behold my MacOs user data was 100% intact..

How is this possible?? I thought SSD was soldered to the logic board and replacing logic board would mean lost user data.

I checked the battery count and it was indeed 1... so i did get a brand new battery..

Did anyone have an experience like this?

Did the service center try to pull a fast one on me? How is my data intact when they replaced the logic board??
 

Starlights

macrumors regular
Jan 22, 2011
133
39
the SSD that storages data is solder onto the logic board. if they replaced it, i expect the data to be lost.

SSD is a solid state, non perishable storage device. Soldered or not, data can easily be extracted. A skillful technician (digital forensics expert) can pull off data even from your system cache and RAM (volatile data) if the machine hasn't been turned off.
 

glenohumeral

macrumors member
Original poster
Sep 20, 2015
67
76
SSD is a solid state, non perishable storage device. Soldered or not, data can easily be extracted. A skillful technician (digital forensics expert) can pull off data even from your system cache and RAM (volatile data) if the machine hasn't been turned off.

Sure but Apple technician going as far as forensically extracting data? I kind of doubt it
 

Starlights

macrumors regular
Jan 22, 2011
133
39
Sure but Apple technician going as far as forensically extracting data? I kind of doubt it

I am sure they don't do it with forensic care or worry about chain of custody but I am sure they regularly pull data off dead laptops and devices. Depending of the scale of the service center, its possible that they have a dedicated technician or two just for this task.

Edit: Forensic reference was for pulling of volatile data off of live system, pulling data from non volatile sources is much simpler.
 

glenohumeral

macrumors member
Original poster
Sep 20, 2015
67
76
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negativzero

macrumors 6502a
Jul 19, 2011
564
55
Check your invoice, was there any logic board repair or replacement done? That is the only surefire way to know if any work was done on the logic board.
 

macintoshmac

Suspended
May 13, 2010
6,089
6,992
They would most likely have cloned the disc and restored it back onto the new logic board. Nothing to be surprised.
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This makes perfect sense...it was indeed for functional key 2016 MBP

I didnt know SSD on this model was swappable.

My bad, did not read this! SSD on the base 13" is swappable, yes. :)
 
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