2016 MBP won't charge

[sprockett]

I cant believe so many people are facing this issue.

Same problem occured for me. did everythiing. SMC reset, PRAM reset, and it wont even charge when booted into recovery mode.

Brought in to service centre, the said logic board needs to be replaced.

Finally swapped out the macbook with a new one from the shop I bought it.

Let's see if we can establish any common patterns here.

I suspect this could be due to non standard charging adaptors -->

For me, I was charging THROUGH a USB -C hub, i.e. Macbook original charger --> USB-C Hub --> Macbook.

Is there anyone on this thread who had this problem, and ONLY charged through original mac adaptor?

 

[poorcody]

I suspect this could be due to non standard charging adaptors -->

For me, I was charging THROUGH a USB -C hub, i.e. Macbook original charger --> USB-C Hub --> Macbook.

Is there anyone on this thread who had this problem, and ONLY charged through original mac adaptor?

I only charged through the one adapter and cable that came with the MacBook.

 

[sprockett]

Looks like it might be a 1st batch issue. I got mine on release day as well, and problem surfaced about 3 weeks after usage.

I got my replacement mac from the same store I bought it at. Its been a few days. Anyone knows how to check which batch your mac came from? I'd be mighty pissed if my mac is from the same batch, and this problem happens again.
[doublepost=1482895045][/doublepost]Oh one more thing, my problem cropped up the moment I installed 10.12.2.


Perhaps its an issue with 10.12.1?

 

[spyderdsm]

Looks like it might be a 1st batch issue. I got mine on release day as well, and problem surfaced about 3 weeks after usage.

I got my replacement mac from the same store I bought it at. Its been a few days. Anyone knows how to check which batch your mac came from? I'd be mighty pissed if my mac is from the same batch, and this problem happens again.
[doublepost=1482895045][/doublepost]Oh one more thing, my problem cropped up the moment I installed 10.12.2.


Perhaps its an issue with 10.12.1?

try coconut battery for the manufacture date.

 

[sprockett]

try coconut battery for the manufacture date.

Thanks tried that! Works well!

 

[therealseebs]

The machine we had this happen on was only ever plugged in with the Apple adapter, directly, until it failed. And yeah, haven't heard much of this since, so it may well have been a first-batch thing. Saw something over six people report this in about a two-day period, then nothing since.

 

[ANDJOE]

Happened to my 13" model today. 10.12.2. Only ever used original power adapter. It was connected to a digital camera which was charging its battery over this connection.

 

[mwcarl]

Another one here. My base 15"+512GB+Radeon 460 was in the first shipments, exhibited the problem last week. Battery drained all the way down (connected to charger, not charging) and then wouldn't power on. Only used the original charger and cable. Returned and am getting a new one, was a custom order so had to re-order and wait for shipment. It was confirmed that it was not a problem with the power adapter, but with the computer itself. I wonder if it was related to the somewhat poor battery life that I was seeing (about 6 hours or so).

 

[AZ Jack]

Gosh, this thread . . . more than any of the others, has shaken my confidence regarding pulling the trigger on a new MBP. The concerns about battery life, value of the touchbar, the loud keyboard, lack of ports and magsafe, and so on can be worked around, but a laptop that suddenly dies for no reason is a huge concern for me as I travel a lot and lean on my laptop heavily to do my job.

Also, I do wonder now if there isn't an early batch or batches of defective batteries which then could also be related to the broad range of performance results associated with battery life.

I will be very anxious to hear from those of you that have received replacement laptops as a result of this suddenly not charging issue, if you are finding improved battery life. I think that could be a very important clue, both in the cause of the battery life issue and Apple's ability to solve it.

 

[ANDJOE]

Took my aforementioned machine into an Apple Store in Vancouver today. The tech at the genius bar opened up the bottom to make a diagnosis then was not able to get the bottom cover back on the computer. I was handed back a bulging machine with exposed motherboard and then recommended that I ship it back to the US where I bought it.

 

[Pearchance]

It sounds like a first batch issue in my case and some of the other cases I have read about. I had to delay the repair on my 15" MBP because I was out of the country and I didn't want the repaired machine to languish on a shelf somewhere until I got back. I took it in the local Apple Store, for the second time after I returned home and was told it would be a 3 to 5 day repair. Eleven days after I turned it in, I got a call from Apple Care saying that the parts to repair it were not available and had no ETA. I was offered the option of a replacement, which of course has to be built first. I'm hoping to see the new one early next week.

It's disappointing but understandable for a new design to have some flaws. What is more disappointing is the continued move toward un-repairablility in all Apple devices. If it truly was just a bad battery in my new machine, as I was told, then the repair should have been easily accomplished in the store while I waited by swapping the battery. ANDJOE's experience at the Apple Store in Vancouver is an example of a machine that wasn't made to be taken apart.

 

[Sanpete]

I've wondered if the battery glue is in part because they ended up using a different battery than planned, and glue is an easy way to stick a different one in.