2016 rMBP 15 staying on when closed...

Discussion in 'MacBook Pro' started by magbarn, Dec 10, 2016.

  1. magbarn macrumors 68000

    Oct 25, 2008
    Against my better judgement, I decided to order the new 2016 rMBP to see if it could replace my 2012 rMBP 15. The battery life so far has been sub par (shorter than a colleague's 2015 rMBP 15's battery life with iGPU only) getting only 4-5 hours which is what my 4 year old 2012 rMBP was getting.

    It feels just a smidgen faster than my 2012 rMBP 15.
    What I'm noticing is that my laptop will stay on periodically with the cover closed and on battery power instead of going into sleep mode. Sometimes it will drain the battery by at least 50% and get very hot as it's running in a laptop bag. No other apps other than Safari are running, power nap is off so I don't know what gives. Anyone else with the same problem?
  2. Weaselboy Moderator


    Staff Member

    Jan 23, 2005

    Go through everything on this support page and see if that helps. It sounds like you may have some app or utility running that is preventing sleep.
  3. chabig macrumors 601

    Sep 6, 2002
    Why does that matter? Do you want to solve the problem, or do you just want sympathy?
  4. think_wrong macrumors newbie


    Dec 4, 2016
    I'm suspicious the same thing is happening on my nTB model. Sometimes I sign off with 100% charge when I'm finished at work, and the next day I'm down around 65% when I get to my office. I can't imagine what else would cause it since I didn't use my computer at all during that period.
  5. magbarn thread starter macrumors 68000

    Oct 25, 2008
    Did a clean reinstall, still staying awake with just Safari in the background. Going back to my 2012 rMBP, 'Rev A' Problems I guess... I'll let the 'experts' debug this machine.
  6. WhiteWhaleHolyGrail macrumors 6502a


    Nov 14, 2016
    I have noticed that whilst my 2015 MBP went into standby almost instantly, the new model takes around 5 seconds; it has ever failed though. You may have a software conflict.
    --- Post Merged, Dec 12, 2016 ---
    Seriously? At worst it's something easily remedied by updates. Hardly worth such a step backwards to the 2012...
  7. xraydoc macrumors demi-god


    Oct 9, 2005
    Definitely not normal. If a clean format-reinstall doesn't solve the issue, you may have a faulty sensor or something. Shouldn't be doing this and I don't suspect this to be a common fault. While one person's experience doesn't dictate the whole, my new 15" machine goes to sleep instantly upon closing the lid.
  8. magbarn thread starter macrumors 68000

    Oct 25, 2008
    I did a complete recovery/reinstall, no extra apps installed. I'm not going to waste my time trying to get a genius bar appointment or waiting for a fix. Just wondering if anyone else has had this problem. Since I seem to be the only one, then my machine must be defective as mentioned above.
  9. WhiteWhaleHolyGrail macrumors 6502a


    Nov 14, 2016
    So surely the solution is to to exchange your machine then?
  10. Balaamsdonkey macrumors 6502

    Jun 24, 2008
    Glad to see someone else is frustrated with seeing these forums being used as a people's personal blog and/or source of affirmation for their feelings.
  11. magbarn thread starter macrumors 68000

    Oct 25, 2008
    Just called Apple it's a 3 week wait for another machine (mine's a loaded CTO with 1TB), I'll just return it and wait for things to settle a bit - hopefully including prices.
  12. WhiteWhaleHolyGrail macrumors 6502a


    Nov 14, 2016
    I'm sorry but I don't understand your logic here at all. Firstly, your build is easy to find in-store now so if I were you I'd just head to a couple of local stores. Secondly, you initially chose to make the purchase and so why are you now concerned with proving? Thirdly, I really wouldn't count on Apple making significant price reductions for a very long time - until a new product line perhaps.
  13. GeorgeVes macrumors member


    Sep 11, 2016
    United Kingdom
    I have the exact same problem. I didn't manage to solve it, and so returned the laptop before the 2 week return window expired...
  14. Macalway macrumors 68020

    Aug 7, 2013
    This seems like a software problem, but I don't know. This is a very serious problem If you put it in a case like this and it overheats it could damage it.

    They solved this problem a while ago I thought, and really had it licked.

    Thanks for the heads up

    note: Sorry about people criticizing your very helpful post OP
  15. magbarn thread starter macrumors 68000

    Oct 25, 2008
    Don't worry to a few here anything negative about Apple suddenly means I work for Microsoft and I'm trolling for them. It's good to know there's a few who've had this problem too. I don't have time to blow hours trying to get a Genius bar appointment to fix this. I'll just wait until B&H gets these in stock in a few months - hopefully by then all the kinks will be worked out, and I'll be saving $300 in taxes also...

    I did check the stores, they all have the "ultimate' edition (460+1TB SSD) with the $200 useless CPU upgrade. (same cache size, just a measly 200mhz upgrade)
  16. daveak macrumors 6502

    Jun 28, 2009
    Durham, UK
    You are not the only one, a similar problem exists on various models of mac going back years. This is therefore most likely software not hardware related. Check you logs and you will probably see that it does sleep but is waking up every hour or two, then going back to sleep after a minute or so. Most of the log messages that show will not be the cause of the wake up, but just things that kick in due to having woken up. I have seen it happen with nothing plugged in, with the lid closed, including in a laptop bag, with power on lid open switched off, PRAM etc. reset. I suspect mDNSResponder, but haven't tried the workaround people have suggested in the past of disabling multicast.

    This is why they asked if others had the problem chabig it provides additional info on whether they have a faulty machine or not.
  17. Macalway macrumors 68020

    Aug 7, 2013
    Of course. There's no harm in it waking and then going back to sleep within a minute, if it's 'definite' it will sleep.

    I thought they fixed this, so that no matter what, it will not stay on when the lid closed if you don't have a monitor attached (clamshell mode). So you could safely, and reliably, close the lid and not worry about later pulling it out of a case, burning hot or with the battery dead (after being burning hot) or worse: shut down with battery remaining do to a critical shutdown from overheating.

    So when you read something like this, you listen.
  18. Lightsaber macrumors member

    Jan 10, 2015
    Wow, looks like you jumped into a nest of vipers here when you mentioned your new macbook pro wasn't working as expected. How dare you buy a new computer and then expect it to work!

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