2016 tbMBP 15" can't detect charger

Discussion in 'MacBook Pro' started by slimwallet, Dec 4, 2016.

  1. slimwallet macrumors newbie

    Oct 9, 2015
    My 2016 tbMBP 15" charger can't detect charger intermittently.. Tried all 4 usb-c ports and other outlets. Happens in both windows 10 and macOS.
    Anyone else have the same issue? tried resetting SMC/PRAM and didn't help. Haven't tried another charger yet, will probably try tomorrow.
  2. ImTheOne macrumors member

    Jan 12, 2008
    How intermittent is it? Is it charging but coming and going? Or do you have to plug it in multiple times before it registers, but once it registers it will fully charge?

    I assume you are using the apple charger for testing? Is the other charger you are going to try also Apple or a 3rd party?
  3. beerglass007 macrumors 6502

    May 13, 2008
    Had the same problem last Friday and it was the charger
  4. slimwallet thread starter macrumors newbie

    Oct 9, 2015
    genius bar tried another apple charger and still had the same issue.
  5. idark77 macrumors 6502


    Dec 2, 2014
  6. imbadwithusernames macrumors 6502


    Feb 17, 2016
    Which model is it?
  7. slimwallet thread starter macrumors newbie

    Oct 9, 2015
    2.6GHz quad-core Intel Core i7 processor, Turbo Boost up to 3.5GHz
    16GB 2133MHz memory
    512GB PCIe-based SSD
    Radeon Pro 460 with 4GB memory
  8. slimwallet thread starter macrumors newbie

    Oct 9, 2015
    I wish.. but BTO not in stock. Placed a new order that will arrive in a month though.
  9. JokeRsumX5 macrumors newbie


    Nov 7, 2016
    This happened to me this week. Called Apple yesterday, they remoted into my MBP to review the power settings, etc and they requested I take it to a local Apple store or get shipped a new Power Adapter and Cord. I chose the shipping option and received it today. It works fine now. I also just received a phone call from a Senior Specialist about the issue and he noted to contact him if this happens again and he'll send me a new replacement MBP. Thumbs Up for great support.
  10. slimwallet thread starter macrumors newbie

    Oct 9, 2015
    Genius bar tried another charger and had issues too. I guess it's possible that both chargers are defective because it's from the same batch/lot.
  11. ManuCH macrumors 6502

    May 7, 2009
    Why would you place a new order? Call the Apple sales hotline and have them issue a replacement. It places you in the front of the queue and should take 2-3 weeks.
  12. slimwallet thread starter macrumors newbie

    Oct 9, 2015
    Thanks for the tip, but too late now. Was asking the Apple store/genius bar about that and they said there's no way to expedite a BTO order.. guess i shoud've called.
  13. sprockett macrumors member

    May 19, 2008

    1. Did you ever use a non apple charger to charge your laptop?
    2. Is this from the first batch of MBP 2016s?

    I had the exact same issue as you. Can't charge, and macbook eventually dies from no power (and can't charge).
    Ended up swapping things out from the store I bought my mbp at.
  14. xraydoc macrumors demi-god


    Oct 9, 2005
    Can't stress this enough. There are a lot of 3rd party USB chargers that will damage your machine.
  15. slimwallet thread starter macrumors newbie

    Oct 9, 2015
    1. No
    2. Yes. Ordered within 10 min
  16. sprockett macrumors member

    May 19, 2008
    might be an issue with the first batch. Mine was super early batch too.

    My replacement was manufactured Dec 12, so far so good.
  17. JTMacster macrumors newbie

    May 2, 2015
    Got my new 15 inch 2.7/16/1TB in today and experienced the same problem. Wouldn't recognize charger. Found a Google item that suggested resetting System Management Settings. Directions were given to shut down then hold shift, control, option and the power button for 10 seconds before restarting. Did so and that resolved the problem.

    Hope this helps.
  18. AdonisSMU macrumors 603

    Oct 23, 2010
    I once had to do something similar with the 2015 MacBook. Everything worked fine after that.

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