2017 ipad Dust underneath the screen and display sticking out a bit.

Discussion in 'iPad' started by sahilpatel12, Apr 13, 2017.

  1. sahilpatel12, Apr 13, 2017
    Last edited: Apr 13, 2017

    sahilpatel12 macrumors 6502a

    sahilpatel12

    Joined:
    Oct 12, 2011
    Location:
    Merica
    #1
    Hello,
    i bought yesterday afternoon and after opening the plastic i saw an black fiber type tiny thing stuff near berzel meeting volume rockers part, and if you run your fingers on the whole edge of the body on volume rockers side where screen ends and chassis starts , you will experience an smooth slik going but when the finger meets the part where i detail below it feels rough texture like an uncut on and then its smooth again.

    Odddddd things but after cleanign my ipad last night i saw an dust mark that just wont go way and i tried rubbing again but nothing. after looking thru diamond eyeglass i saw its underneath the screen ( i guess since its not laminated i went thru in factory)

    and other odd issue is near volume rockers, the whole ipad display is perfect like berzel meeting chassis, but near volume rocker theres an some part of that berzel that is little bit longer than the rest of body (guess it didnt cut right) and i can see under my eyeglass that theres some gluely resdiue like an dried one and there was some kind of dark black color fiber stuck inside it in which i cant get it out ( This was like that when i unwrap the plastic the first time)

    This is 32gb ipad gold bought at bestbuy


    Below is the dust under the screen

    iapd 2.jpg


    This is the tiny part thats sticking out

    ipad.jpg
    --- Post Merged, Apr 13, 2017 ---
    The main reason i am concern is i am buying things to put on it like full body clear skins and stuff which cost me 20 dollars and i dont want to put it on this and this ipad be defective (which is looks) and i have to buy another set of skin of 20 again and other reason is i am leaving country end of next week for overseas vaction and i am taking this with me on trip to use and i dont really have time left to mess with returns and exchanges stuff.

    Can with gold or silver ipad post input please ? since they have white front
     
  2. merkinmuffley macrumors 6502a

    Joined:
    Dec 3, 2010
    #2
    Oh my, I wouldn't want to be seen in public with that that. I'm sure those things pictured can be seen from the space station, and really - do you want people judging you as someone who took delivery of something substandard? Return it immediately, wear a mask so you can be identified and linked to that ugly thing in any social media.
     
  3. mdridwan47 macrumors 6502

    mdridwan47

    Joined:
    Jan 20, 2014
  4. sahilpatel12 thread starter macrumors 6502a

    sahilpatel12

    Joined:
    Oct 12, 2011
    Location:
    Merica
    #4
    Yea sure spend 20 dollars on skins and then that little part chips off or whatever the case and get it replaced again and then who's gonna pay that 20? I have to rebuy. 20 isn't the issue. Time is the issue, I am leaving overseas for almost 2 months and I don't want to be it and that thing breaks or that little chip that's sticking off breaks.

    Since apple india won't service this product. Apple serving in India isn't That great, so I have I bring it back to USA and get it replace and chance would be they would deny it saving I broke it.


    If you have nothing to give or help, why you even comment? Do something else ok.

    Thank
    --- Post Merged, Apr 13, 2017 ---
    Yes thank you that's my plan at 10 in morning in about 1 hr.

    And I was also trying to see if I was the only one that had that little Berzel sticking out
     
  5. sahilpatel12 thread starter macrumors 6502a

    sahilpatel12

    Joined:
    Oct 12, 2011
    Location:
    Merica
    #5
    Update: we open another iPad and it was perfect no dust under screen nor that bersel sticking out.

    Even employees were surprised when I told them to run there fingers around that edge. My old iPad has smooth roughy and smooth again and new iPad we open as smooth all the way.

    I'm gald and happy now.
    But I be curious to know who has else have any problem like that now

    Thanks
     
  6. RevTEG macrumors 6502

    RevTEG

    Joined:
    Oct 28, 2012
    Location:
    San Jose, Ca
    #6
    I would take it in for replacement. When I buy a new Apple product, I expect it to be in the condition Apple intended for it. Apple didn't intend for the screen to be cut incorrectly, nor did they design it to have visible dust under the screen. That's one of the reasons company's have return policies. Exchange it.
     
  7. AltecX macrumors member

    Joined:
    Oct 28, 2016
    Location:
    Philly
    #7
    No need to be rude. ith how pricy these re those are valid issues.Even on a $150-200 device I would return due to those.
     
  8. Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
  9. Relentless Power, Apr 13, 2017
    Last edited: Apr 13, 2017

    Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #9
    Your snark reply to the OP is unwarranted and frivolous in terms of offering anything pertinent.

    The iPad is clearly defective with particles embedded under the display and the chassis is obviously defective/not seated properly. The iPad should be returned being The OP's concerns are valid, where a return is justified.
     
  10. Moolani macrumors member

    Moolani

    Joined:
    Dec 18, 2012
    #10
    You did the right thing by returning it. Glad it worked out.
     
  11. Eric5273 macrumors 6502a

    Joined:
    Apr 12, 2009
    Location:
    New Jersey
    #11
    When I had the original iPhone, I used it for 4 years, and by the end it had dust under the screen in a couple of places. It did really annoy me, although you couldn't see it when the screen was on.
     
  12. techno-Zen macrumors 6502

    Joined:
    Apr 27, 2015
    #12
    I had the glue residue among my other misaligned display issues.. don't know what's up with production on these...
     
  13. bopajuice, Apr 13, 2017
    Last edited: Apr 14, 2017

    bopajuice macrumors 6502a

    bopajuice

    Joined:
    Mar 22, 2016
    #13
    I think the photos were taken with a microscope. We've been down this road before. Obsessive customer nit picks the crap out of product and returns it. Cant reason with these people. Ive tried.

    Ive even seen people get all huffy about being called OCD and go on to debate the issue for a few pages. Happened when the new TB MacBook came out.
     
  14. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #14
    Did You even read what the OP said about the employees were even shocked with the defective iPad? Apple didn't release an iPad to have the chassis to be unevenly manufactured or to have dust particles in embedded in the display, even if those are minor issues, that's what return policies are for. Return the product and receive one with in the condition that Apple intended it to be in the first place.

    I think you're short sighting the point of what the concern is with the OP. When you spend a premium dollar on a product that you expectations to have high standards, especially from a company that intends on selling an expensive piece of hardware, it better well be in "New" condition.
     
  15. Reno Raines macrumors 6502a

    Joined:
    Jul 19, 2015
    #15
    No issues with mine. Got mine at Best Buy too. Glad you got a new one you like.
     

Share This Page