2017 Macbook Air won't charge

Discussion in 'MacBook Air' started by wa2be, Jan 12, 2018.

  1. wa2be macrumors newbie

    Aug 30, 2016
    We recently bought a new Macbook Air and since day 1 have had problems with the power cord not charging the computer after it's been unplugged for awhile. I found the fix online where you press the right combination of keys and it magically reactivates the power cord, but it's getting old having to do this every single time we take it off power to use it on battery. Is there a more permanent fix for this? Can they do anything at the Apple store to fix it, or should we ask them to replace it?
  2. Audit13 macrumors 65816


    Apr 19, 2017
    Toronto, Ontario, Canada
    If it's still under warranty, take it back to the Apple store and let them fix or replace it. I don't recommend doing anything to the machine that may give them an excuse to not warranty the unit.
  3. oldtime macrumors 6502

    Nov 27, 2007
    If it's an easy fix, they'll do it. Otherwise they'll swap it out (most likely).
  4. macadoeshuz macrumors newbie


    Nov 4, 2015
    Replace it but get it done by the Apple team. Especially if it's under warranty. My Macbook Air is now over 5 years old. The only thing that's began to suck is it started overheating faster than usual. I hope it survives for another couple years.
  5. wa2be thread starter macrumors newbie

    Aug 30, 2016
    Update: the Apple store ended up giving us a new Macbook Air to replace ours. They couldn't figure out what was wrong with it, and the charging problem was occurring with both my cord and a new one that they brought out to test it with. So far the new one is working great!

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