2017 macbook pro spacebar sticking

fre3way

macrumors member
Original poster
Jan 28, 2014
65
4
I've recently noticed that the space bar sounds a bit funny when I tap on it. When tapped on the left side, its fine but on the middle/right side, the click sound doesn't sound like the other keys. Has apple been addressing this problem?
 

lbdesign

macrumors member
Aug 8, 2016
82
55
I hate the keyboard on my 2016 MBP 15". The spacebar doesn't always register. Actually, a number of keys don't like to register every click.
IMO, Apple has ruined the keyboard with this new design.
 

Sterkenburg

macrumors 6502
Oct 27, 2016
386
329
Would they replace the entire laptop or only the keyboard? If the later, how long does it usually take?
They replace the whole top case with a new one (i.e., if you have a 2016 they slap a 2017 keyboard on it). Usually done in less than 1 working week.

If you got a 2017 model you're still under warranty, so no reason not to get it serviced.
 

kudos212

Suspended
Jan 20, 2018
43
35
The space bar isn't supposed to sound the same as the other keys. It's just due to the butterfly mechanism. This actually isn't an issue, you can go into any apple store and look at the other MacBook pro's.
 

fre3way

macrumors member
Original poster
Jan 28, 2014
65
4
The space bar isn't supposed to sound the same as the other keys. It's just due to the butterfly mechanism. This actually isn't an issue, you can go into any apple store and look at the other MacBook pro's.
The sound I hear from the spacebar varies. Sometimes the click doesn't even make a sound. I will probably wait it out a few weeks and if the issue starts getting progressively worse, I'll take it to the apple store.
 

Eerriikkoo

macrumors member
Feb 6, 2017
77
34
im sure they didn't advertise the sound of the spacebar
The keyboard needs to feel and sound right, not wrong. I think they advertise the proper and superiour working of the new mechanism, which encompasses sound and tactile feedback.
 

jeyf

macrumors 65816
Jan 20, 2009
1,187
540
the MBP keyboard is an unstable design:

right now; the left side is fine but on the middle/right side is the bad
give it a few days and
the middle/right side will become fine but the left side will be the bad

it will vary at times, difficult if you have a lot of typing to do. the only fix is return the unit and buy a early 2016 MBP
 

Wags

macrumors 65816
Mar 5, 2006
1,109
693
Nebraska, USA
the MBP keyboard is an unstable design:

right now; the left side is fine but on the middle/right side is the bad
give it a few days and
the middle/right side will become fine but the left side will be the bad

it will vary at times, difficult if you have a lot of typing to do. the only fix is return the unit and buy a early 2016 MBP
2016 or 2015 ?
 

kudos212

Suspended
Jan 20, 2018
43
35
The keyboard needs to feel and sound right, not wrong. I think they advertise the proper and superiour working of the new mechanism, which encompasses sound and tactile feedback.
" feel and sound right, not wrong," are subjective words. Go to an apple store and tell them your feelings on their products and see how that goes.



lol. Not all keys on the keyboard can sound the exact same. The spacebar does have a slightly different pitch of click than the other keys but I mean very slightly. It's called physics, the spacebar is the size of five regular keys and needs more clips to hold it together. It's not a sign of failing. It's not needing a replacement. I've noticed this as soon as I bought it but many people will never notice it.

If it's actually not working by all means go and fix it. But do not be surprised when the replacement has the same pitch. I type so fast that I don't even notice it at all.



The sound I hear from the spacebar varies. Sometimes the click doesn't even make a sound. I will probably wait it out a few weeks and if the issue starts getting progressively worse, I'll take it to the apple store.
Uh, it should make a click. If it's not making any sound then the clips are probably broken or debris underneath.
 
  • Like
Reactions: HenryDJP

jeyf

macrumors 65816
Jan 20, 2009
1,187
540
2016 or 2015 ?
the re designed MBP came out late 2016.

apple will repair the unit for ~$800 but i read here even after the repair some keys just have a bad day and quit working intermittent. I dont know but some say the keyboard is effected my the heat the electronics gives off.

i own a re designed MBP and am sorry to get involved in this.
 
Last edited:

Bentleyonthego

macrumors newbie
Mar 1, 2018
5
0
First make an appointment with apple and bring it in to have a tech see what they can do about it. If it still sticks and they can't do anything about it. Bring it home unblug it, take the battery out. It really isn't required since you will be using rubbing alcohol. Douse a rag with rubbing alcohol, then clean the keyboard, you can also use a qtip or a medical bandages, putting rubbing alcohol on them and seeing if you can clean in between where the spacebar and the frame of the macbook. Rubbing alcohol evaporates and wont hurt the electric circuits even when turned on. Even though thats the case, letting the macbook get cleaned without having power connected to it. Its like getting a massage, for your laptop. So letting it completely power down while you get the grim out of it. Who knows maybe your macbook will naturally fix the stinking space bar next time it happens. Or let you pass when you drop water all over it one time in the future.
 

Queen6

macrumors 604
First make an appointment with apple and bring it in to have a tech see what they can do about it. If it still sticks and they can't do anything about it. Bring it home unblug it, take the battery out. It really isn't required since you will be using rubbing alcohol. Douse a rag with rubbing alcohol, then clean the keyboard, you can also use a qtip or a medical bandages, putting rubbing alcohol on them and seeing if you can clean in between where the spacebar and the frame of the macbook. Rubbing alcohol evaporates and wont hurt the electric circuits even when turned on. Even though thats the case, letting the macbook get cleaned without having power connected to it. Its like getting a massage, for your laptop. So letting it completely power down while you get the grim out of it. Who knows maybe your macbook will naturally fix the stinking space bar next time it happens. Or let you pass when you drop water all over it one time in the future.
2016/2017 MBP the battery is glued to the chassis, last MBP produced with a battery that the user could remove was 2012. The battery can be disconnected from the Logic Board. Only practical solution is compressed air, equally if the keyboard mechanism has been affected by temperature and any physical characteristic changed cleaning will be of little remedy.

There are specific inert electronics cleaners on the market such as the likes of CRC which may be useful to "flush" the keyboard, equally the keyboard is clearly very sensitive so some research needs to be conducted prior to any application.

Q-6
 

jeyf

macrumors 65816
Jan 20, 2009
1,187
540
I own a 2017 MBP so:
street review for the 2017 MB are bad and indicate probability of an out of box key board failure.
apple repair costs ~$800 and seems they replace repair with the same design KB.

you may be flogging a dead horse; cleaning the keyboard. You know best what it has been through tho.
definitively not your father's keyboard so research before you douse it in alcohol.
 

lbdesign

macrumors member
Aug 8, 2016
82
55
It's been a poor performer right out of the box, so I doubt it's dirt — in my case anyway.
But this discussion does point out one of the many drawbacks of their quest for thinness at any cost. If you can't even clean it...
 

exogeneity

macrumors member
Mar 3, 2018
80
29
i broke my space bar, one of the sides is permanently stuck now because i was typing it too hard. Apple Genius appointment on Thursday. Sigh. I wonder if warranty covers it.
 

fre3way

macrumors member
Original poster
Jan 28, 2014
65
4
the re designed MBP came out late 2016.

apple will repair the unit for ~$800 but i read here even after the repair some keys just have a bad day and quit working intermittent. I dont know but some say the keyboard is effected my the heat the electronics gives off.

i own a re designed MBP and am sorry to get involved in this.
I'm having this issue. My space bar works fine on some days but on others, it'll act up. Apple is covering this issue under warranty? I couldn't imagine paying $800 for just a repair.
 

exogeneity

macrumors member
Mar 3, 2018
80
29
Get an AppleCare if you can. Otherwise, it can be costly.

I'm having this issue. My space bar works fine on some days but on others, it'll act up. Apple is covering this issue under warranty? I couldn't imagine paying $800 for just a repair.
I'm having this issue. My space bar works fine on some days but on others, it'll act up. Apple is covering this issue under warranty? I couldn't imagine paying $800 for just a repair.
 

Fishrrman

macrumors P6
Feb 20, 2009
17,182
5,536
OP:
Are you still within the warranty period?
If so, then make an appointment for the nearest brick-n-mortar Apple Genius Bar RIGHT AWAY.

If a key (spacebar) is failing, the ENTIRE TOP CASE requires replacement.
This repair will run $500-700 "out-of-warranty". This is not a joke.

If you snooze, you're gonna lose on this -- and lose BIG TIME.
Did I mention to make an appointment for the Genius Bar RIGHT AWAY...?
 
  • Like
Reactions: Queen6