This was classic. You did not believe him cause he did not say what you wanted to hear?
So you are assuming that if someone posts something negative, it is to start a war? What if the said person goes on and posts in other topics? Will his first posts still be classified as "warmongering" in your book?
So? When the buyer bought it, presumably he checked out the laptop. Found everything OK to his satisfaction. Paid money and took it home. How different is it from what Apple is doing today (or even, what it has been doing) ? Today, you walk into a store, check out the laptop, everything is ok then...at that point in time, you buy it. Sometime later, keyboard fails. If it is out of warranty, Apple will charge you a bomb to fix it...even though the design, IMHO, is flawed.
And I should read your previous posts to understand your last post? I respond to most people here on the basis of what they just said. I do not go about digging their post history, building an identity of the person, and then choosing to respond.I could care less that he / she agreed with me or didn’t. And if you’ve read my other posts, you’d see that I had issues with a 2016 Keyboard and none with either of the 2017 machines that I own.
Fake news.
So you are assuming that if someone posts something negative, it is to start a war? What if the said person goes on and posts in other topics? Will his first posts still be classified as "warmongering" in your book?
Also, is there an unsaid rule that every new member's post should be something positive about Apple else it will be classified as "warmongering"?
So? When the buyer bought it, presumably he checked out the laptop. Found everything OK to his satisfaction. Paid money and took it home. How different is it from what Apple is doing today (or even, what it has been doing) ? Today, you walk into a store, check out the laptop, everything is ok then...at that point in time, you buy it. Sometime later, keyboard fails. If it is out of warranty, Apple will charge you a bomb to fix it...even though the design, IMHO, is flawed.
A better example was the GPU fiasco which I am not going to detail here (it has already been done countless times in these forums). Apple continued to sell these defective machines and refused to acknowledge the faults until a multiple class action lawsuits made them honest. Apple does this all the time!
And I should read your previous posts to understand your last post? I respond to most people here on the basis of what they just said. I do not go about digging their post history, building an identity of the person, and then choosing to respond.
Nothing personal mate. Just grumpy this morning.
Personally, I have lost 2 MBPs to GPU failures. Refunded repair costs by Apple post lawsuit. Tried out the 2016 model for work and returned it (thanks to the members of this forum). At that point, my teammates said I was paranoid. I have long left the company but I heard they no longer offer the 2016/2017 models for work. The dropdown only lists the 2015 model (which Apple still sells by the way).
I never take anything here personal. It’s a discussion forum. We don’t always have to agree. That’s the beauty of it. The reason I said “in my post” was because it was actually in both of those posts. And one was only a couple after the one you quoted. I assumed you had read through the entire thread since my first comment was early on.
Here’s a question that I’m sure someone can (maybe you even) can answer. Why is it none of the machines at the Apple store have / had issues with the keyboards. Do you (you as in anyone) think they swap them out constantly? Is that where some of the initial refurb stock comes from? I can’t imagine they have someone checking every key every morning.
And again, I did have problems with my 2016. I’m not trying to say they don’t exist.
Also, I do think that post count and previous behavior lends to credibility to an extent. If you swing by the forums post a long rant and end it with what amounts to be “Apple sucks I’ve gone to Windows”, that it is often assumed to be a troll of sorts.
When I responded to his second post I simply asked what more he’d like Apple to do than attempt to repair the machine. He provided documentation to back up his post, as such there is his credibility. I just failed to edit my first post.
But damn, I don’t think I’ve ever been roasted so well on the forums. Nicely done.
Ok so I have the same problem with the letter N - Apple forced me to re-install the operating system, which took quite a while of my time. Having had numerous arguments with Apple support that it is a physical problem because it depends if I press one corner of the key or the other they insist on forcing me down software solutions. I tried the “blast of air” solution as seen in various websites without much success. They basically don’t have enough staff at the local Apple store to fix the problem so they make it your problem. They suggested I went to local istore who could take the key off if it was only a single key issue. I arrived on site and was told that there was nothing they could do if the sort and need to send it away, it’s definitely a keyboard physical problem and needs replacing. I spoke to Apple about poor advice from them and they said I need to follow process and start frI’m a clean disc and full Re-install. I bought a magic keyboard and it works 100%. Sorry Apple you are loosing the plot, put more staff on and spend more time testing and supporting. My Apple is low booked in for Genius Bar in 8 days time, and th y will send it away for 2-3 days - very very poor given my MacBook pro is only 4 months old
Given that certain keys tend to be affected more frequently I think it might be due to thermals. Do you use your laptop under high load for extended periods of time?
I don't think dust particles are the only thing killing these keyboards. I think just heavy regular day to day use is what's also killing them. The 2017 rMBP 15 was also kept meticulously clean (yes, my partner is like that ha) and yet key started failing. No other MBP that we've purchased in the last 10 years has had a bad key. Also, other than a few bad keys from spills, this issue has barely registered in macrumors until Apple went to this new type of keyboard.
