2017 tbMBP Screen Gasket

[jerry16]

Picked up a 2017 tbMBP last week and absolutely love it. The touch bar is so much more than I even expected. I started looking at the screen tonight and noticed the lid gasket is drooping (can't move it back - it appears to be glued down that way) and these areas around the perimeter of the screen/gasket are marked up. It feels petty to complain over a slightly drooped gasket but at the same time $3k is a lot of money to just accept imperfections like that.

Looking for opinions here on whether or not it's worth exchanging/what you all would do. I'm near an Apple Store so that's no big deal. How does one go about returning a computer and then asking for the exact same model again? What do I even say? Would they give me grief over such a little thing?

Thanks in advance!

 

[Samuelsan2001]

Take it back get them to swap it out or just fit a new gasket for you its well within both return period and warranty there will be no issues at all.

 

[jerry16]

Thank you for the reply. I'm going to return it tonight or see if they can just exchange it. For the price I just don't want that staring at me every time I open the lid.

 

[Cole Slaw]

That looks like ****.
Unacceptable; I'd return it.

 

[jerry16]

That looks like ****.
Unacceptable; I'd return it.

Going in tonight after work. Just nervous I'm going to sound like a total petty whiner complaining about a droopy gasket. It took me two or three days to even notice it but now that I know it's there... Ideally I want the exact same machine - just swapped out.. I don't want any warranty work on my existing MBP for obvious reasons, which I'm sure they may suggest rather than a straight up exchange. I guess if they give me grief I'll just ask for my money back.

I did consider swapping it for space gray and not even mentioning the gasket as the space gray looks sharp but I've heard that space gray shows prints and smudges a lot more than the silver. The silver is also such a classic look.

Also nervous about the exchange lottery. First world problems I guess.

 

[New_Mac_Smell]

Going in tonight after work. Just nervous I'm going to sound like a total petty whiner complaining about a droopy gasket.

Don't worry, Apple Geniuses seem well trained in the art of patronisation. You'll be absolutely fine and feel like a princess after they're done with you .

In all seriousness if it bothers you then take it back, they'd rather you're happy than anything. Hopefully they'll be able to sort it there and then for you.

 

[Cole Slaw]

Going in tonight after work. Just nervous I'm going to sound like a total petty whiner complaining about a droopy gasket. It took me two or three days to even notice it but now that I know it's there... Ideally I want the exact same machine - just swapped out.. I don't want any warranty work on my existing MBP for obvious reasons, which I'm sure they may suggest rather than a straight up exchange. I guess if they give me grief I'll just ask for my money back.

I did consider swapping it for space gray and not even mentioning the gasket as the space gray looks sharp but I've heard that space gray shows prints and smudges a lot more than the silver. The silver is also such a classic look.

Also nervous about the exchange lottery. First world problems I guess.

Yeah I wouldn't have it repaired if you're under the 14 or 15 day (whichever it is) return time.
Exchange it, taking a look at the replacement in the store, or get your money back. You're not being a whiner; a machine that costs that much shouldn't look like that.

 

[kfscoll]

Swap it. That'd drive me crazy.