2017 will connect to network but not internet

Discussion in 'iMac' started by imac275, May 20, 2019.

  1. imac275 macrumors member

    Joined:
    Mar 24, 2013
    #1
    I have just come across a strange problem with my iMac.

    When I come back to it after an hour or so of not using it, it is not connected to the internet, but it is definitely on my network as I can see all of the other devices on it.

    All other devices connected to the network can access the internet fine.

    Is that likely to be a software problem?
     
  2. imac275 thread starter macrumors member

    Joined:
    Mar 24, 2013
    #2
    Did anyone have any thoughts on this. I temporarily fixed it by changing DNS as advised on another forum, but now back to square one!

    It will connect to any network but can't 'see' the internet.
     
  3. chabig macrumors 603

    Joined:
    Sep 6, 2002
    #3
    I’d look outside the computer. Start by resetting your router.
     
  4. Fishrrman macrumors P6

    Fishrrman

    Joined:
    Feb 20, 2009
    #4
    OP:

    Are you in a home environment, or a work environment?

    If you're at home, I would power down EVERYTHING in the network.
    Computer, router, internet modem (if you use one).
    Then, power back up in order:
    1. computer modem
    2. router (if it's not integrated with the modem)
    3. computer.

    Does this help at all?
     

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3 May 20, 2019