2018 15" macbook pro - dud?

[maflynn]

this is my 13, not the 15 bud

Ok, so the answer is no, a laptop that randomly shuts down on its own is not normal. My recommendation is, to call apple for support work and/or replace (if its a new laptop).

 

[macnmac]

Ok, so the answer is no, a laptop that randomly shuts down on its own is not normal. My recommendation is, to call apple for support work and/or replace (if its a new laptop).

kernel panic issues

 

[Lennyvalentin]

because we like hearing about problems here, no?

Yes, but not much is user serviceable these days in Apple products. Macbook Pros have a iFixit repair score of 1; you basically can't get worse than that (maybe the dial goes to zero, I'm not sure, but even so, 1 is still friggin' rock bottom.) You might as well never hear what the problem actually is; if the machine can't complete Apple diagnostics they'll just trash* the logic board most likely and that'll be it.

*Well, recycle. Because we're environmental these days, luckily.

is this normal?

Possibly. Computers could glitch randomly for any number of reasons. A cosmic ray might've hit your CPU, causing it to crash. Who can say. If it starts happening repeatedly, worry. At least unless you don't have applecare. 😛

 

[macnmac]

Yes, but not much is user serviceable these days in Apple products. Macbook Pros have a iFixit repair score of 1; you basically can't get worse than that (maybe the dial goes to zero, I'm not sure, but even so, 1 is still friggin' rock bottom.) You might as well never hear what the problem actually is; if the machine can't complete Apple diagnostics they'll just trash* the logic board most likely and that'll be it.

*Well, recycle. Because we're environmental these days, luckily.


Possibly. Computers could glitch randomly for any number of reasons. A cosmic ray might've hit your CPU, causing it to crash. Who can say. If it starts happening repeatedly, worry. At least unless you don't have applecare. 😛

agreed