I bought two different MacBook Airs from eBay, both 2018 models and each from different sellers. Each one has had similar charging issues, and I don't know if it's something in the settings or what.
The first one came with a charger, and I purchased an additional. It charged the first time just fine, but then after it fully charged, when I plugged it in, it wouldn't charge. I did the SMC reset several times, and it would charge again the first few times I did that, but not afterwards. I downloaded the latest version of the operating system, and it fully charged the first time after doing that, but then I ran into the same problem that it wouldn't charge again.
I tried using different chargers and different power outlets, but no luck.
I called Apple Support, and they told me to run a diagnostic on it. After just running the diagnostic, it would start charging again, but that only worked about three times.
I then took it to the Apple store. The technician said he needed to reseat the battery, which he did, and it then charged, but again, only that initial time, and then it went back to not charging.
I ended up returning the unit and the charger it came with to the seller and bought another 2018 MacBook Air from a different seller on eBay, and this second one included a charger, as well.
Once again, it charged initially no problem, but now, after the first charge, it won't charge anymore. I am up to date on the operating system, and I tried the SMC reset, to no avail.
I found this article, which says there's a setting that attempts to save the battery life by only allowing the battery to charge once the battery is 90% drained: https://support.apple.com/guide/mac-help/if-your-battery-status-is-not-charging-mh20876/mac.
However, I unchecked those boxes, and it's still not charging.
I just find it odd that two different MacBook Airs from two different sellers are having the same issue, which makes me wonder if there's a setting that's off or if there's some kind of bug with MacBook Airs.
Can someone help me, please?
Thank you.
The first one came with a charger, and I purchased an additional. It charged the first time just fine, but then after it fully charged, when I plugged it in, it wouldn't charge. I did the SMC reset several times, and it would charge again the first few times I did that, but not afterwards. I downloaded the latest version of the operating system, and it fully charged the first time after doing that, but then I ran into the same problem that it wouldn't charge again.
I tried using different chargers and different power outlets, but no luck.
I called Apple Support, and they told me to run a diagnostic on it. After just running the diagnostic, it would start charging again, but that only worked about three times.
I then took it to the Apple store. The technician said he needed to reseat the battery, which he did, and it then charged, but again, only that initial time, and then it went back to not charging.
I ended up returning the unit and the charger it came with to the seller and bought another 2018 MacBook Air from a different seller on eBay, and this second one included a charger, as well.
Once again, it charged initially no problem, but now, after the first charge, it won't charge anymore. I am up to date on the operating system, and I tried the SMC reset, to no avail.
I found this article, which says there's a setting that attempts to save the battery life by only allowing the battery to charge once the battery is 90% drained: https://support.apple.com/guide/mac-help/if-your-battery-status-is-not-charging-mh20876/mac.
However, I unchecked those boxes, and it's still not charging.
I just find it odd that two different MacBook Airs from two different sellers are having the same issue, which makes me wonder if there's a setting that's off or if there's some kind of bug with MacBook Airs.
Can someone help me, please?
Thank you.