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feeth

macrumors 6502
Original poster
No AC.

Keyboard, trackpad?, top case and battery replaced under the 4 year KB campaign.

When I dropped off GB employee claimed there is no 4 year warranty on the KB and apple just handles it on a case by case basis. He also said the warranty on the new KB would be 90 days.

Obviously there is a 4 year warranty on the KB, look a tthe last line: https://support.apple.com/keyboard-service-program-for-mac-notebooks

So is the new KB just a 90 day or does the 4 year from purchase date still apply to the KB?

Also does apple put an improved KB or the same just new?

Item NumberDescriptionPriceAmount DueCustomer KBB
661-13163Top Case, with Battery, ANSI, Space Gray
Replacement Serial No: D869424N0RUJ65HAZ
$ 0.00$ 0.00
S1490LL/AHardware Repair Labor $ 79.00$ 0.00
S6800LL/AFLAT RATE, RETAIL, TOP CASE MBP 15 $ 399.00$ 0.00
Total (Tax Not Included)$ 478.00$ 0.00
 
You bought this in 2018, right?

Apple has a 4-year "extended warranty" on the keyboard.
So, it's "warranted" until 2022.
If it fails again before then, take it back in.
 
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