2018 MBP Kernel Panics

[MBX]

Wow can't believe this. Just as I was praising the MBP 2018 since I got it few days ago now I already have a major disaster.

In the past few days everything was wonderful, loved the new MBP (base model 2.2ghz).

Since this morning it suddenly shut down by itself. I did nothing unusual than in the past days. No new tools installed, nothing.

Now every time I login after booting up it shuts itself off after few seconds! I can't do anything anymore.

I started it about 100 times by now. Each and every time it shuts down (with a little fan spinning going on). And there is no kernel-panic message or anything either.

I then called with the Apple support from the certified store I bought it and he thought maybe it was some menu bar/ login items. I then was able to switch the third party apps off luckily before it shut down again, had to be super quick to access system settings.

It didn't help. But once it was up for 2-3 minutes when I thought everything was fine again. But no. This time it did it again but not after 5-10 seconds, it lasted 2-3 minutes this time.

I can't believe that this is happening. And while I have a Time Machine back up it's from last week and not from yesterday. Now before I can get it even replaced I first need to see if it's a software issue and not hardware by re-installing macOS from scratch.

This is so frustrating. I started to love this machine and I immediately became victim of Apple's piss poor quality control and manufacturing.

It seems almost as there's a CPU or GPU defect that causes it to do some kind of kernel-panic mode or something?

Any idea?

ps: It actually now started to happen at boot up and even when trying to start CMD-R mode. Luckily I have my old MBP which I use now until I get it fixed.

 

[Eason85]

That sucks. Makes you wish you could just swap SSDs and lose zero data at all, doesn't it?

 

[leman]

This is so frustrating. I started to love this machine and I immediately became victim of Apple's piss poor quality control and manufacturing.

I'd say that having bad luck is more of an issue

On a more serious note: they can't be testing every manufactured machine for 3-4 weeks for potential hidden defects. This is simply not practical. Thats why a small percentage of DOA (or soon after) units is accepted in the electronics industry. And thats why you have warranty.

 

[torana355]

Whats with all the drama? Take it back to the Apple store and they will swap it over for you, if you only had it a few days you could even get a full refund no questions asked.

 

[ascender]

I take it you've tried booting it in safe mode which should help you narrow it down to hardware or software?

Or just take it back and swap it?

 

[maflynn]

New machine - take it back, why mess with it.

Bummers, but it should be an easy/quick fix in that they'll give you a new one.

 

[MBX]

I immediately got a new one just before. Just sucks I lost 1-2 days of work and dealing with this. But that's life I guess with new MBP's. 50% chance you get a lemon it seems.

 

[Newtons Apple]

I immediately got a new one just before. Just sucks I lost 1-2 days of work and dealing with this. But that's life I guess with new MBP's. 50% chance you get a lemon it seems.

It might seems that way to you but it is far from 50%.

 

[maflynn]

I immediately got a new one just before. Just sucks I lost 1-2 days of work and dealing with this. But that's life I guess with new MBP's. 50% chance you get a lemon it seems.

Not really, but I can understand your frustration. Bottom line, if you feel you're not getting value for your money with the Mac, there are plenty of other machines available, may of which are much less then what Apple charges (Dell XPS for instance).

 

[dannyar]

You have a better chance of buying a windows machine and it blue screening on you than what happened to you. Bad luck is all it is. You take the good and the bad with apple because you know the machines are second to none and when you get a good one its built to last. Just swap it out since its so new and go on with your life. I don't see the need for everyone who has a single bad experience with a machine within its return period to come on here and vent about the situation. Now if you were out of your return period and apple was giving you a hard time about giving you a new one then you'd have a gripe.

 

[deeddawg]

Just sucks I lost 1-2 days of work

For the future, I'd strongly recommend augmenting your local timemachine backups with a cloud backup such as Carbonite or Backblaze. Especially if using TM on an external drive and not attending to it every day.

 

[jerryk]

Run TimeMachine more often to minimize the loss of the data since the last backup. Also consider off site backups in case your work or residence is destroyed.

 

[deeddawg]

Run TimeMachine more often to minimize the loss of the data since the last backup.

*ESPECIALLY* on a brand new system, since there will always be the "infant mortality" hardware failures.

 

[MBX]

Run TimeMachine more often to minimize the loss of the data since the last backup. Also consider off site backups in case your work or residence is destroyed.

I do TM back up every other day. I couldn't assume the new MBP would die off 1-2 days after last back up.

I'm on the new machine now. Hope it holds now.

*ESPECIALLY* on a brand new system, since there will always be the "infant mortality" hardware failures.

I did. But I didn't expect that it would die on me only 1-2 days later. In hindsight I wish I had backed up again last night but I really didn't assume that it could happen like this already.

 

[Faelan]

It might seems that way to you but it is far from 50%.

Yeah, I tallied up my Apple products over the years and I'm currently only at 5 out of 12 products returned for defects. So... about 42%? Still less than 50%. It's worth noting that all of those were due to screen defects. Bookspine, dust particles (x3), 1/3rd the screen being bright pee yellow (how that got past QA is beyond me).

 

[deeddawg]

Interesting. I've not returned any for defects. Over the years between myself, my wife, and daughter, we're at something like 5 computers, a half dozen ipads, several phones, and 4-5 ipods. Oh and a couple watches.

 

[Newtons Apple]

Yeah, I tallied up my Apple products over the years and I'm currently only at 5 out of 12 products returned for defects. So... about 42%? Still less than 50%. It's worth noting that all of those were due to screen defects. Bookspine, dust particles (x3), 1/3rd the screen being bright pee yellow (how that got past QA is beyond me).

I have owned every iPhone, watch and iPad they have made and never returned a single device for it being defective. I would guess less than 10% overall return rate for Apple products and a good bet of that is due to the type people they sell too.

 

[dannyar]

I have owned every iPhone, watch and iPad they have made and never returned a single device for it being defective. I would guess less than 10% overall return rate for Apple products and a good bet of that is due to the type people they sell too.

THIS. Ive owned every iPhone, iPad since launch. Also have owned numerous iMacs, MacBooks, MacBook pros, MacBook airs, apple tvs. So we are looking at about 20+ devices in my lifetime and 0.0 of them have been defective. Thats not to say it doesn't happen but it is definitely a combination of people apple sells to and people looking for something to complain about.

 

[deadworlds]

I immediately got a new one just before. Just sucks I lost 1-2 days of work and dealing with this. But that's life I guess with new MBP's. 50% chance you get a lemon it seems.

Someone needs to take a stastistics class

 

[MBAir2010]

maybe the Russians are hacking the macbook pro 2018?
and Sting never claimed that the Russians love their apple too in 1984.

"how can i save my little boy, from CEO Tim Job's throttling toy"

sing along everyone!

 

[KarmaRocket]

Not really, but I can understand your frustration. Bottom line, if you feel you're not getting value for your money with the Mac, there are plenty of other machines available, may of which are much less then what Apple charges (Dell XPS for instance).

Depending on what you do, I also recommend Lenovo Thinkpads. Lenovo just announced the Thinkpad P1 (thin and light workstation) and the Thinkpad P72 (17" laptop with an Nvidia Quadro 5200)

I have to admit I have soft spot for Thinkpads since the T43 days. I loved that machine. Did all the creative work on the Mac but did a lot of the programming stuff on the Thinkpad. Lenovo isn't IBM, but the machines are still well made.

Stick with the Mac if you can. I'm picking up my machine at the Apple store today. Fingers crossed I don't have any issues.