2018 mini - Mouse Unresponsive

Discussion in 'Mac mini' started by anaudiopro, Dec 20, 2018.

  1. anaudiopro macrumors 65816

    anaudiopro

    Joined:
    Mar 7, 2017
    #1
    Is anyone else having their Magic Mouse 2 become completely unresponsive on their new mini? When it stops working it can sometimes take a minute or two to come back to life. Very annoying!
     
  2. tpivette89 macrumors 6502

    tpivette89

    Joined:
    Jan 1, 2018
    Location:
    Newark, DE
    #2
    Although I have had heard of issues with bluetooth connectivity (on this forum only), I can't say I have... my space gray Magic Mouse 2 has been absolutely perfect as far as connecting since day 1 with my Mini purchase over a month ago. Same with my AirPods and space gray keyboard.

    Any issues with any other bluetooth devices? If so, I would return it immediately.
     
  3. anaudiopro thread starter macrumors 65816

    anaudiopro

    Joined:
    Mar 7, 2017
    #3
    I guess I will report this to engineering tomorrow. Hopefully it will do some good...
     
  4. F-Train, Dec 20, 2018
    Last edited: Dec 20, 2018

    F-Train macrumors 65816

    Joined:
    Apr 22, 2015
    Location:
    NYC & Newfoundland
    #4
    At this point, there are several forum threads on Bluetooth issues. You might find it useful to go through some of them.

    For many people, perhaps not all, it is a range or interference issue. In other words, the mini is just not close enough to the mouse/trackpad/keyboard or they've done something like put the mini under a metal desk or are using it with a hub that is causing electrical interference. Apparently some hubs are a problem and some aren't.
     
  5. Fishrrman macrumors P6

    Fishrrman

    Joined:
    Feb 20, 2009
    #5
    EMI interference with the bluetooth signal (from USB3).

    Try a wired mouse, or a Logitech wireless mouse (which uses its own RF frequency -- not bluetooth).

    Another solution, clunky but I'll bet it works:
    Get a USB "extension cable" (has a male USB plug on one end and a female port on the other).
    Get a 3rd-party "bluetooth dongle".
    Put the dongle on the extension cable and "string it out" in the direction of your mouse, let it "hang free".
    By locating the bluetooth transmission/receive point away from the USB ports, you should get much better reception.
     
  6. gages macrumors member

    Joined:
    Sep 25, 2016
    #6
    Yup, exactly what I have done. Get a USB2 extension cable and one of these

    https://www.amazon.com/gp/product/B007GFX0PY/ref=oh_aui_search_detailpage?ie=UTF8&psc=1

    You will need the bluetooth explorer utility, and then select the Broadcom adapter as active.

    https://apple.stackexchange.com/que...uetooth-dongle-instead-of-built-in-controller
     
  7. F-Train, Dec 21, 2018
    Last edited: Dec 21, 2018

    F-Train macrumors 65816

    Joined:
    Apr 22, 2015
    Location:
    NYC & Newfoundland
    #7
    I had things set up so that my screen/keyboard/trackpad were in front of me and my mini was behind me, with about 1.2m/4' from the mini to the keyboard/trackpad. Fixed occasional disconnects by moving the mini 25cm/10" laterally to the right.
     

Share This Page

6 December 20, 2018