iPad Pro 2018 pro touch screen problems and monoprice charger

Discussion in 'iPad' started by Chuckieboy, May 4, 2019.

  1. Chuckieboy macrumors newbie

    Joined:
    Jul 12, 2010
    #1
    I know this sounds weird but my 2018 11 inch pro started acting up about a month ago. It was having all of the symptoms that others have been complaining about where the touch screen becomes unresponsive for a few seconds. Sometimes it just freezes for a while. A reboot would make things better but the issue always comes back.

    It was driving me crazy so I tried uninstalling apps, doing a full system factory reset, etc. Nothing worked until I tried using the original charger.

    I had been using a 27 watt charger from monoprice. I rebooted and started using my apple charger and the issues with the touch screen have not happened again for 2 days now.

    Could a charger cause some weirdness with the touchscreen?
     
  2. mikzn macrumors 65816

    mikzn

    Joined:
    Sep 2, 2013
    Location:
    Vancouver
    #2
    Hope that works and stays working for you.

    On the other hand my iPad 12.9 has never been charged with anything but the original charger and I have the problem every day
     
  3. muzzy996 macrumors 6502

    Joined:
    Feb 16, 2018
    #3
    While it is certainly possible that a bad charger could ruin a device, I highly doubt that was the case from my second generation 12.9 inch iPad Pro. I own a multitude of different third-party chargers and use them interchangeably to charge multiple iPads, iPhones and android devices without issues so if one of my chargers are at fault then I blame a weakness in the IPP equally if anything.
     
  4. AutomaticApple macrumors 65816

    AutomaticApple

    Joined:
    Nov 28, 2018
    Location:
    Massachusetts
    #4
    The touchscreen problem has become more frequent on my 12.9 inch iPad Pro.
     
  5. dantracht macrumors 6502

    dantracht

    Joined:
    Sep 19, 2013
    #5
    Same. I barely use my 12/9" because of that.
     
  6. BruiserBear macrumors 6502a

    Joined:
    Jul 24, 2008
    #6
    Is this a repeat of the iPhone X touch screen issues?
     
  7. Chuckieboy thread starter macrumors newbie

    Joined:
    Jul 12, 2010
    #7
    3 days now and the issue has not come back. I’ll try charging tonight again.

    Apple has a replacement iPad waiting for me but now I’ll not sure I want to exchange and get a refurb. But I still worry about the issue coming back after my warranty expires.
     
  8. Chuckieboy thread starter macrumors newbie

    Joined:
    Jul 12, 2010
    #8
    Another update. It started happening again after a couple more days. So I swapped out for another IPad under warranty. Hopefully the new one is ok.

    The replacement seems to be a brand new one with model number MTXP2LL/A
     

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7 May 4, 2019