If you live in North America, I would strongly, strongly recommend purchasing Razer products through Microsoft Store, not through Razer themselves. Microsoft have customer service on par with Apple in terms of ease, quality, and no questions asked.
Very stress free in my experience. Best way to purchase Windows products. Especially if you have their relatively inexpensive Care plan on top of that. Its affordable, cheap deductibles, and no concerns.
I've dealt with Lenovo, Dell, HP etc directly before...in the end, Windows Store/Microsoft themselves are by far the best and most stress free way to deal with problems.
Very similar to Apple's stress free philosophy of anything covered by warranty, hassle-free returns (none of that sending pics stuff that Lenovo does or the many hoops you have to jump through with other companies) and in some ways superior (often times no questions asked they swap out components or models)
If purchasing via Microsoft Store is an option outside of North America, I would consider it. I don't know how they are outside however, so I cannot comment. But if they are anything like how they are here, its the only way to purchase a windows product in my opinion.
