So I got my iPhone 5 on Verizon after being with AT&T for 3G, GS, 4 and 4S, both hoping for broader coverage and LTE soon (rumor is next 1-2 months)
Anyhow, got the iPhone 5 with a new Verizon number to try out the coverage, found it good and went to port my number today. Immediately (within 2-3 minutes) my AT&T 4s went "no service" and myverizon.com listed my old AT&T number as the active number.
After 30 minutes, no service at all on my Verizon iPhone 5...Call Verizon, am told "port just went through, may take up to an hour" so I wait an hour and a half, call back, go through a bunch of steps with them, get ADVANCED tech support who tell me it may take 3 DAYS for the port to go through due to AT&T but then they don't have a good answer when I tell them it is clear AT&T already gave up the number because my old account is cancelled and my phone inoperative. They stick with their story of '3 days'.
I go to my local Verizon store and they say something completely different that they needed a new nanosim to make it work, but didn't have any extra and that it took 24 hours of being deactivated to be able to reprogram them....
End result? 1.5 hours on phone with Verizon, 1 to get to store and back and no active phone, either on AT&T or Verizon....UGH
Anyone else have this experience?
Anyhow, got the iPhone 5 with a new Verizon number to try out the coverage, found it good and went to port my number today. Immediately (within 2-3 minutes) my AT&T 4s went "no service" and myverizon.com listed my old AT&T number as the active number.
After 30 minutes, no service at all on my Verizon iPhone 5...Call Verizon, am told "port just went through, may take up to an hour" so I wait an hour and a half, call back, go through a bunch of steps with them, get ADVANCED tech support who tell me it may take 3 DAYS for the port to go through due to AT&T but then they don't have a good answer when I tell them it is clear AT&T already gave up the number because my old account is cancelled and my phone inoperative. They stick with their story of '3 days'.
I go to my local Verizon store and they say something completely different that they needed a new nanosim to make it work, but didn't have any extra and that it took 24 hours of being deactivated to be able to reprogram them....
End result? 1.5 hours on phone with Verizon, 1 to get to store and back and no active phone, either on AT&T or Verizon....UGH
Anyone else have this experience?