250GB of recovered messages!!

Discussion in 'Mac Pro' started by bozz2006, Mar 21, 2011.

  1. bozz2006 macrumors 68030

    bozz2006

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    Location:
    Minnesota
    #1
    Hello all, I was met with an unpleasant surprise this morning with my Mac Pro. I kept getting messages that my Home volume (I keep home on one HDD and boot volume on another) was full. This didn't sound right so I started doing some digging. My:
    [username] > Library > Mail > Mailboxes > Recovered Messages (Gmail).mbox > Messages

    folder has contents in excess of 250 GB. Something's wrong here. I have Apple's desktop Mail program set up on both my mac pro and my macbook, and the macbook doesn't even have this folder in the mail library. What should I do? Can I just delete that folder from my Mac Pro's library? I don't want to screw up the whole system... Thanks for the help.

    Jake
     
  2. Transporteur macrumors 68030

    Joined:
    Nov 30, 2008
    Location:
    UK
    #2
    250GB? :eek:

    I don't even know why you have such a file there. I've got 3 GMail accounts registered on my machines an none of them shows such a file.

    Which protokol are you using, IMAP or POP?
     
  3. bozz2006 thread starter macrumors 68030

    bozz2006

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    Aug 24, 2007
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    #3
    It's IMAP. I figured out more... I open mail and there is a folder with recovered messages in it. I have ~5800 messages that are all the same. It's an email I tried to send my brother with pictures in it. There were too many pictures at first so I had to go back and send several emails to get them all in. Why my Mail recoverd 5800 mail messages that didn't go through, I have no idea. I deleted them from Mail but still no idea why it even happened.
     
  4. ECUpirate44 macrumors 603

    ECUpirate44

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    #4
    I bet they will come back. I'm having the same issue. I can delete the messages as much as i want in mail, but for some reason I can't get them to delete off the server. Are you using gmail by any chance?
     
  5. bozz2006 thread starter macrumors 68030

    bozz2006

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    #5
    Yes, I am using Gmail, and yes they do keep piling up.... :mad:
     
  6. Transporteur macrumors 68030

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    #6
    Odd. Did you try to delete the message in GMail's web interface?

    If the message can't be deleted there as well, I'd contact the google support. Usually they are very helpful.
     
  7. ECUpirate44 macrumors 603

    ECUpirate44

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    #7
    I think it has something to do with the IMAP settings on gmail.com. I haven't been able to figure it out yet :(
     
  8. bozz2006 thread starter macrumors 68030

    bozz2006

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    #8
    I can't even find them in the gmail web browser... And I can't figure out how to actually contact google support.
     
  9. Transporteur macrumors 68030

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    Nov 30, 2008
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    #9
    In case that the messages are not in the web interface, you could try to delete your Gmail account in Mail, delete the 250GB file and setup the Gmail account again. Since it is IMAP the messages will be loaded from the google server again, so no data loss.
     
  10. bozz2006 thread starter macrumors 68030

    bozz2006

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    Aug 24, 2007
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    #10
    I may have figured out how to stop it from recurring. I'm cautiously optimistic. Go into Apple's Mail program and right click the problematic email message. Then, Move to > Trash > Gmail. I believe this removes it from Gmail's server. Then I just sent the rest to my Mac's trashcan and have not had any new ones bounce in since I tried that, about two hours ago.
     
  11. ECUpirate44 macrumors 603

    ECUpirate44

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    Mar 22, 2010
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    NC
    #11
    Yup i've tried that too but they just go into the trash and eventually make their way back into the attached folder lol. I have messages from 2006 that i've deleted from my mac and gmail.com, but they just keep coming back lol.

    Screen shot 2011-03-21 at 4.28.46 PM.png
     
  12. bozz2006 thread starter macrumors 68030

    bozz2006

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    #12
    [​IMG]
     
  13. ECUpirate44 macrumors 603

    ECUpirate44

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    #13
    Tell me about it lol. Its the most stupid and frustrating problem.
     
  14. mulo macrumors 68020

    mulo

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    Location:
    Behind you
    #14
    what happens if you delete mail.app preferences file and delete the contents of ~/Library/Mail

    i realize you will have to set up mail again but seems like an easy thing to do.
     
  15. bozz2006 thread starter macrumors 68030

    bozz2006

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    #15
    I think the issue exists in Gmail. It's just that the symptom shows up in Apple's Mail application.
     
  16. ECUpirate44 macrumors 603

    ECUpirate44

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    #16
    Agreed.
     
  17. beto2k7 macrumors 6502

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    ::1
    #17
    Create an archive of all of your email accounts that setup with Mac Mail by going to Mailbox -- Archive Mailbox and then delete the following file

    ~/Library/Preferences/com.apple.mail.Plist

    After deleting the file relaunch Mac Mail it will be as good as brand new. Import your email account archive by going to File --- Import mailbox

    Everytime I have an issue with mac mail I solve it this way.
     
  18. aso macrumors newbie

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    Switzerland
    #18
  19. ECUpirate44 macrumors 603

    ECUpirate44

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    #19
  20. aso macrumors newbie

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    Apr 17, 2011
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    Switzerland
    #20
    ok, but i don't know how to give it to you. can you somehow allow me to see what your e-mail address is?
     
  21. aso macrumors newbie

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    Apr 17, 2011
    Location:
    Switzerland
    #21
    to bozz2006: contact me please per pm, i can't contact you because i don't have enough privileges to do that.
     
  22. bozz2006 thread starter macrumors 68030

    bozz2006

    Joined:
    Aug 24, 2007
    Location:
    Minnesota
    #22
    Hello aso. That's great that you developed that app! I'm actually in good shape now. I was able to get to the root of the problem and delete the problem message completely from the gmail server through web interface.
     
  23. aso macrumors newbie

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    Apr 17, 2011
    Location:
    Switzerland
    #23
    good to hear that everything works again :)
    i just wanted to help you with a code..
     
  24. Dalton63841 macrumors 65816

    Dalton63841

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    Nov 27, 2010
    Location:
    SEMO, USA
    #24
    Actually its not just an Apple Mail problem. It happened to my girlfriend on Windows Live Mail. Just one day randomly the app crashed and she couldn't log in. After getting it set back up it had the "Recovered Messages" with ALL old emails in it. Hers was gmail also.
     
  25. bozz2006 thread starter macrumors 68030

    bozz2006

    Joined:
    Aug 24, 2007
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    Minnesota
    #25
    Thanks aso. And Dalton, as far as I can tell my problem was also a problem with Gmail, not Apple's mail client, just like yours.
     

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