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$264.xx Bill?!?! Can someone help explain this to me

T

Trent0341

macrumors 6502
Original poster
Jun 3, 2007
407
95
I have a 700 minute family plan with 2 iphone 3gs with unlimited data. 129.99
unlimited text $30.00
taxes $20.00
total should be roughly $179.99
Bill = $264.xx

If it was prorated for half a month throw on another $40.00 (450 anytime + 20.00 for 1 iphone 1st gen). I still can't figure out the $264.xx charge. ATT was as help as the rosetta stone. Anyone else having bill problems? I plan on going to the store and speaking with someone face to face next. I have 2900 roll over minutes and didn't even go over the 700. HOW IS THIS POSSIBLE ATT???
 
Trent0341 said:
I have a 700 minute family plan with 2 iphone 3gs with unlimited data. 129.99
unlimited text $30.00
taxes $20.00
total should be roughly $179.99
Bill = $264.xx

If it was prorated for half a month throw on another $40.00 (450 anytime + 20.00 for 1 iphone 1st gen). I still can't figure out the $264.xx charge. ATT was as help as the rosetta stone. Anyone else having bill problems? I plan on going to the store and speaking with someone face to face next. I have 2900 roll over minutes and didn't even go over the 700. HOW IS THIS POSSIBLE ATT???
Click to expand...

I think there's a $36 activation fee for each line? Call AT&T
 
Well...

I think you should just give them a quick call and find the truth out! And while you're at it you can try getting any activation fees waived! :)
 
Past Month's Service (Prorated) + Next Month's Service + Taxes + Activation

All future bills will be:
Next Month's Service + Past Month's Overages + Taxes

Please search next time, this issue has been discussed several times.

TEG
 
don't feel bad, mines was about 250-255.00 and i don't got unlimited text, only 200, and yes, i got the same family plan with 2 iphones.:p
 
You probably just came from a provider that charges after-the-fact rather than beforehand like AT&T. So because AT&T charges you before the month (for some oddball reason), your first bill includes the month that was just finished *and* the next upcoming month.
 
That oddball reason is because it's beneficial to ATTs cashflow to bill fixed charges in advance. Never mind if it's detremental to yours, just so long as they're ok, eh? :rolleyes:
 
so does ATT pro-rate and refund you money when you cancel?

DreamPod said:
You probably just came from a provider that charges after-the-fact rather than beforehand like AT&T. So because AT&T charges you before the month (for some oddball reason), your first bill includes the month that was just finished *and* the next upcoming month.
Click to expand...

Ok, so it's obvious ATT like other carriers pro-rate your first monthly bill and than bill one month in advance.

Question. Say if you bill ends on the 20th of the month. You decided to cancel your ATT bill the 22nd of the month. and your bill is normally $100. Since you prepaid one month in advance, will ATT refund you 28/30 days of the $100 if you cancel your contract (assuming you are out of contract?).

Sprint screwed me a few years ago when I left them on the 26th of the month. My monthly contract started on the 24th of the month and I just paid them $90 for the next month and never got the pre-paid money back.
 
Trent0341 said:
If it was prorated for half a month throw on another $40.00 (450 anytime + 20.00 for 1 iphone 1st gen). I still can't figure out the $264.xx charge. ATT was as help as the rosetta stone. Anyone else having bill problems? I plan on going to the store and speaking with someone face to face next. I have 2900 roll over minutes and didn't even go over the 700. HOW IS THIS POSSIBLE ATT???
Click to expand...

How is it explained on your bill? My bill broke down all the charges including the pro rated portion.
 
With all the recent postings by new 3G owners, it is clear that Apple's new pricing strategy is working. At $199, people are buying iphones without even thinking about the costs of the service plan.
 
aneftp said:
Ok, so it's obvious ATT like other carriers pro-rate your first monthly bill and than bill one month in advance.

Question. Say if you bill ends on the 20th of the month. You decided to cancel your ATT bill the 22nd of the month. and your bill is normally $100. Since you prepaid one month in advance, will ATT refund you 28/30 days of the $100 if you cancel your contract (assuming you are out of contract?).

Sprint screwed me a few years ago when I left them on the 26th of the month. My monthly contract started on the 24th of the month and I just paid them $90 for the next month and never got the pre-paid money back.
Click to expand...

What you paid for the next month's service is applied to the ETF and then you are charged the remainder.

TEG
 
Wow. Just when I was flirting with getting an iPhone and going back to &%#@ AT&T... you post this.

That is why I left them. Same with DirecTV. My "Starting at $29.99" plan always seemed to be $79 ("Well sir, you have two DVRs, you need programming for those so you can see what's on, you have local channels and wanted premium channels like ESPN...").

*******s. :mad:

Both are on my "Enemy List".

Now I have an unlocked phone and pre-paid T-Mobile. I pay $100 every eight months! :D
 
majordude said:
Wow. Just when I was flirting with getting an iPhone and going back to &%#@ AT&T... you post this.

That is why I left them. Same with DirecTV. My "Starting at $29.99" plan always seemed to be $79 ("Well sir, you have two DVRs, you need programming for those so you can see what's on, you have local channels and wanted premium channels like ESPN...").

*******s. :mad:

Both are on my "Enemy List".

Now I have an unlocked phone and pre-paid T-Mobile. I pay $100 every eight months! :D
Click to expand...
All that is not being realized it the pre-pay nature of at&t's service. Next month's bill will be $150, just as expected.

TEG
 
aneftp said:
Ok, so it's obvious ATT like other carriers pro-rate your first monthly bill and than bill one month in advance.

Question. Say if you bill ends on the 20th of the month. You decided to cancel your ATT bill the 22nd of the month. and your bill is normally $100. Since you prepaid one month in advance, will ATT refund you 28/30 days of the $100 if you cancel your contract (assuming you are out of contract?).

Sprint screwed me a few years ago when I left them on the 26th of the month. My monthly contract started on the 24th of the month and I just paid them $90 for the next month and never got the pre-paid money back.
Click to expand...

Sprint did the same thing to me when the original iPhone came out. And to add insult to injury, I had to pay another $175 for early contract cancellation.

I switched to a family plan (another open account) on 8/5/08, and AT&T refunded my money. Well, not exactly. I just got another bill with a $71 credit balance. So I guess they'll prorate your refund. I suppose they'll send me a check someday.
 
Thanks for the replys... I didn't know they charged for the upcoming month as well. That's were my confusion was.
 
sorry to bump an old thread but can someone explain to me why you pay ahead on an upgrade with att? i understand for new customers, but not an upgrade. i already paid ahead 1 month when i signed up 2 years ago, so why pay ahead for another month on an upgrade? i kept the same rate plan, i just upgraded to a 3gs on a family talk plan if that helps. so basically now i will be paid ahead for 2 months, right?
 
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