$264.xx Bill?!?! Can someone help explain this to me

Discussion in 'iPhone' started by Trent0341, Aug 13, 2008.

  1. Trent0341 macrumors 6502

    Joined:
    Jun 3, 2007
    #1
    I have a 700 minute family plan with 2 iphone 3gs with unlimited data. 129.99
    unlimited text $30.00
    taxes $20.00
    total should be roughly $179.99
    Bill = $264.xx

    If it was prorated for half a month throw on another $40.00 (450 anytime + 20.00 for 1 iphone 1st gen). I still can't figure out the $264.xx charge. ATT was as help as the rosetta stone. Anyone else having bill problems? I plan on going to the store and speaking with someone face to face next. I have 2900 roll over minutes and didn't even go over the 700. HOW IS THIS POSSIBLE ATT???
     
  2. xerostyles macrumors newbie

    Joined:
    Jan 4, 2008
    #2
    Prorated + Advanced Month (sometimes) + Upgrade Fees

    Mystery Solved.
     
  3. barkomatic macrumors 68040

    Joined:
    Aug 8, 2008
    Location:
    Manhattan
    #3
    I think there's a $36 activation fee for each line? Call AT&T
     
  4. Diode macrumors 68020

    Diode

    Joined:
    Apr 15, 2004
    Location:
    Washington DC
    #4
    Well you answered yourself ...

    $179.99 + prorated + upgrade fee ($18/per line) should equal $264
     
  5. megapopular macrumors 6502a

    Joined:
    Aug 21, 2007
    #5
    Well...

    I think you should just give them a quick call and find the truth out! And while you're at it you can try getting any activation fees waived! :)
     
  6. TEG macrumors 604

    TEG

    Joined:
    Jan 21, 2002
    Location:
    Langley, Washington
    #6
    Past Month's Service (Prorated) + Next Month's Service + Taxes + Activation

    All future bills will be:
    Next Month's Service + Past Month's Overages + Taxes

    Please search next time, this issue has been discussed several times.

    TEG
     
  7. iViet macrumors member

    Joined:
    Oct 26, 2007
    #7
    don't feel bad, mines was about 250-255.00 and i don't got unlimited text, only 200, and yes, i got the same family plan with 2 iphones.:p
     
  8. DreamPod macrumors 65816

    DreamPod

    Joined:
    Mar 15, 2008
    #8
    You probably just came from a provider that charges after-the-fact rather than beforehand like AT&T. So because AT&T charges you before the month (for some oddball reason), your first bill includes the month that was just finished *and* the next upcoming month.
     
  9. Marky_Mark macrumors 6502a

    Marky_Mark

    Joined:
    Sep 30, 2005
    Location:
    UK
    #9
    That oddball reason is because it's beneficial to ATTs cashflow to bill fixed charges in advance. Never mind if it's detremental to yours, just so long as they're ok, eh? :rolleyes:
     
  10. aneftp macrumors 601

    Joined:
    Jul 28, 2007
    #10
    so does ATT pro-rate and refund you money when you cancel?

    Ok, so it's obvious ATT like other carriers pro-rate your first monthly bill and than bill one month in advance.

    Question. Say if you bill ends on the 20th of the month. You decided to cancel your ATT bill the 22nd of the month. and your bill is normally $100. Since you prepaid one month in advance, will ATT refund you 28/30 days of the $100 if you cancel your contract (assuming you are out of contract?).

    Sprint screwed me a few years ago when I left them on the 26th of the month. My monthly contract started on the 24th of the month and I just paid them $90 for the next month and never got the pre-paid money back.
     
  11. StingerT125 macrumors 6502a

    StingerT125

    Joined:
    Jun 3, 2008
    Location:
    Dutchess County New York
    #11
    How is it explained on your bill? My bill broke down all the charges including the pro rated portion.
     
  12. dacreativeguy macrumors 68020

    Joined:
    Jan 27, 2007
    #12
    With all the recent postings by new 3G owners, it is clear that Apple's new pricing strategy is working. At $199, people are buying iphones without even thinking about the costs of the service plan.
     
  13. TEG macrumors 604

    TEG

    Joined:
    Jan 21, 2002
    Location:
    Langley, Washington
    #13
    What you paid for the next month's service is applied to the ETF and then you are charged the remainder.

    TEG
     
  14. majordude macrumors 68020

    majordude

    Joined:
    Apr 28, 2007
    Location:
    Hootersville
    #14
    Wow. Just when I was flirting with getting an iPhone and going back to &%#@ AT&T... you post this.

    That is why I left them. Same with DirecTV. My "Starting at $29.99" plan always seemed to be $79 ("Well sir, you have two DVRs, you need programming for those so you can see what's on, you have local channels and wanted premium channels like ESPN...").

    *******s. :mad:

    Both are on my "Enemy List".

    Now I have an unlocked phone and pre-paid T-Mobile. I pay $100 every eight months! :D
     
  15. TEG macrumors 604

    TEG

    Joined:
    Jan 21, 2002
    Location:
    Langley, Washington
    #15
    All that is not being realized it the pre-pay nature of at&t's service. Next month's bill will be $150, just as expected.

    TEG
     
  16. Ferret macrumors newbie

    Joined:
    Jul 10, 2008
    Location:
    Earth
    #16
    Sprint did the same thing to me when the original iPhone came out. And to add insult to injury, I had to pay another $175 for early contract cancellation.

    I switched to a family plan (another open account) on 8/5/08, and AT&T refunded my money. Well, not exactly. I just got another bill with a $71 credit balance. So I guess they'll prorate your refund. I suppose they'll send me a check someday.
     
  17. Trent0341 thread starter macrumors 6502

    Joined:
    Jun 3, 2007
    #17
    Thanks for the replys... I didn't know they charged for the upcoming month as well. That's were my confusion was.
     
  18. mouchoir macrumors 6502a

    Joined:
    Apr 29, 2004
    Location:
    London, UK
    #18
    The Rosetta Stone was the key to modern understanding of hieroglyphic writing, so probably best not to use that analogy...
     
  19. gLaDiAtOr73 macrumors member

    Joined:
    Nov 29, 2008
    #19
    sorry to bump an old thread but can someone explain to me why you pay ahead on an upgrade with att? i understand for new customers, but not an upgrade. i already paid ahead 1 month when i signed up 2 years ago, so why pay ahead for another month on an upgrade? i kept the same rate plan, i just upgraded to a 3gs on a family talk plan if that helps. so basically now i will be paid ahead for 2 months, right?
     

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