27" i5 imac freezing

Discussion in 'iMac' started by 100% Ng, Dec 14, 2009.

  1. 100% Ng macrumors newbie

    Dec 14, 2009
    Hi having problems with my 2 week old i5. First it wouldn't wake up from sleep mode, this seemed to happen whenever I left something downloading and the computer went to sleep. Haven't done any downloading lately as impossible with this problem and issue hasn't resurfaced. Now it just completely freezes up and requires a reboot. I first started doing this with Skype but now seems to do it with anything and at no particular time. Getting very frustrating considering the cost of the product and the regularity of it. I'm running Virusbarrier X5 dual protection although yet to install windows. Apple seem to think this could be the problem. Anyone else out the have the same problem.

    Also get a insecure startup items floder detected message at startup. There are no files in this folder.

    Thanks in advance.
  2. soonerash macrumors newbie

    Dec 28, 2009
    Mine freezes all the time

    I bought my iMac i5 27" a couple of weeks ago and it freezes a lot - at least 2-3 times per hour :mad:. Requires me to push power button and reboot - the seconds do not increase in the time display - completely unresponsive. When I was using Word, I kept losing my changes. So far, it has frozen in Safari, Word, iTunes, and pretty much any time the screen dims to go into sleep mode if I am syncing my ipod. Haven't been able to narrow it down to particular application or action on my part.

    My first 27" was one of the flickering models and I exchanged it for my current one the same night I bought it. On several forums, I saw where the previous version (24" I think) had a similar freezing problem with the ATI Radeon video card and a firmware update supposedly fixed the problem. I'm hoping that one will be out soon for the 27" (assuming that is the problem). I'm going to do some more research and will probably call Apple Care sometime this week.
  3. thiagos macrumors 6502


    Dec 20, 2007
    NYC (Manhattan)
    Is the model of your hard drive ST31000528ASQ by Seagate?

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