27" i7 Hardware failure

Discussion in 'iMac' started by Ashok051, Oct 14, 2010.

  1. Ashok051 macrumors newbie

    Joined:
    Oct 14, 2010
    #1
    I bought the 2010 27" i7 iMac two months ago. Until this week I had no problems with it, but then a couple days ago, out of nowhere, it wouldn't boot up. When I turned it on the normal grey screen with the apple logo came up, but it took a really long time to move on. And when it did move on, it went to a blank blue screen with the cursor in the upper left corner and just stayed there. I tried booting in safe mode but it did the same thing. Next I verified the disk, found an error, repaired the disk, and then reinstalled the OS. All of these processes took an unusually long time. After restarting it still did the same thing and ended up at the blank blue screen. But this time it also showed a weird pixelated screen for a few seconds before the blue screen.

    So I erased the drive completely and did a fresh install of the OS. Still no luck. It boots to a blank black screen and seems to be stuck there.

    Seems like a hardware problem to me. Very disappointed right now. Taking it back hoping they'll give me a replacement. Anybody else experienced anything like this and know what the problem could be?
     

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  2. Intell macrumors P6

    Intell

    Joined:
    Jan 24, 2010
    Location:
    Inside
    #2
    Your hard drive is most likely dead. Apple should replace it free of charge.
     
  3. Corruptitudes macrumors regular

    Joined:
    Nov 24, 2009
    #3
    Thats not a hard drive issue displaying those graphics. It looks more to me like video card failure...

    It will definately be replaced, the graphics card, not the computer. It takes apple 3 times before they will replace a machine.

    I should know, my 24" Imac is currently being mailed back in for a replacement because they have sent two techs to myself, after I took my machine to the apple store for replacement the first time. The problem was my graphics card which my screen looked exactly like yours....
     
  4. Intell macrumors P6

    Intell

    Joined:
    Jan 24, 2010
    Location:
    Inside
    #4
    But does a graphics issue cause the OS to take forever to reinstall and prevent it from showing anything but the startup blue scree? No, it's a hard drive error.
     

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