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27" iMac Black Dot of Death

Maybe a little clay bar that you'd use on a car will take it off. If its overspray or some sort of paint or stubborn material. It works great on car paint and glass without damaging anything.
 
bflowers said:
Not really the same thing. At the dealership, it's your responsibility to look over the car you are buying. Hopefully take a test drive in it. Make sure it is to your satisfaction. With this computer, if mine shows up that way, I might report it, as others have suggested, so that Apple can track quality control issues. However, for a blemish that small, no, I wouldn't ask for, or accept a discount. I feel the same way about the minor scratch that was posted earlier. It was on the back, where it would likely rarely, if ever be seen. It has no impact on the function of the computer.

Besides, with cars, you are supposed to haggle over the price. Last I heard, only Saturns, now discontinued, had a no haggle price structure. For a car with a minor dent, I'd have them knock of a grand. After all, it's the car buyer's job to get as close to invoice pricing as possible, and the salesman's job to screw you as much as they can while still getting you to buy the car.
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You wouldn't accept a discount if it were guaranteed in a situation such as this? I find that hard to believe. You must be made of money.
 
bflowers said:
Not really the same thing. At the dealership, it's your responsibility to look over the car you are buying. Hopefully take a test drive in it. Make sure it is to your satisfaction. With this computer, if mine shows up that way, I might report it, as others have suggested, so that Apple can track quality control issues. However, for a blemish that small, no, I wouldn't ask for, or accept a discount. I feel the same way about the minor scratch that was posted earlier. It was on the back, where it would likely rarely, if ever be seen. It has no impact on the function of the computer.

Besides, with cars, you are supposed to haggle over the price. Last I heard, only Saturns, now discontinued, had a no haggle price structure. For a car with a minor dent, I'd have them knock of a grand. After all, it's the car buyer's job to get as close to invoice pricing as possible, and the salesman's job to screw you as much as they can while still getting you to buy the car.
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Small blemish to you might be large to someone else. Large to you might be small to someone else.

It is your responsibility to look over the car before accepting. You can't do that with the computer but the expectation is that it will be flawless. Nothing less than that.

Btw Scion has no haggle price.
 
Part of the beauty of Apple is the merge of engineering, art and design. Many Apple customers aren't just looking for a machine to perform tasks, they're looking for something aesthetically beautiful as well as that.

So although some of us wouldn't care about the blemish, I can imagine it would be a horrible disappointment for those who're in love with the design.

Personally I'd have had it fixed by now with a cloth and some sugar. But hey-ho.
 
It says a lot about Apple's poor build process that we worry about returning our faulty units out of fear of getting an even faultier one.
 
It makes it one of a kind and therefore worth more than you paid. Keep it, it's an investment.
 
crovali said:
My BTO 27" iMac came today. This is my first Apple computer and I'm loving everything about it. I inspected the screen and it looks perfect; no yellowing, no dead pixels. This is one problem though... there's a black dot on the front of the computer to the left of the apple logo. I cant stand it. Every time I look at my computer I see this dot staring back at me. Taunting me. Should I bring it in to an apple store and swap it out for a new model?
Image
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Since your the first person I've saw comment on the screen...how's the backlight bleed? Is it ok and mostly uniform black?
 
crovali said:
You wouldn't accept a discount if it were guaranteed in a situation such as this? I find that hard to believe. You must be made of money.
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Nope, not made of money, this is our largest family purchase in almost three years. Prior to this, our minivan was our only purchase of more than $1,000. That said, if it bothers you that much, take it, unbooted, to the Apple store and swap it out. If it bothers you so much as to post on a thread to complain about it, then clearly, no discount Apple offers you will ever make you stop looking at it.

As I said, I'm not made of money, this is a big investment. However, my personal sense of justice starts to boil when I see people taking advantage of others. In this case, you want a discount for a tiny dot. Trading it out will force Apple to sell it as a refurbished unit. That probably eliminates their margin of profit for the computer, which in turn impacts their overall net profits. That in turn impacts their stock price, which impacts all their stock holders. I own a small number of shares, so it impacts me.

I'll grant you, in a single case, you returning it has such a minimal impact, that it isn't worth worrying about. However, since I have seen two posts so far on this site, one can extrapolate that there are many people like you, that either have a minor blemish, or are milking Apple Reps for free stuff because their's hasn't shipped yet. It adds up.
 
bflowers said:
However, my personal sense of justice starts to boil when I see people taking advantage of others. In this case, you want a discount for a tiny dot. Trading it out will force Apple to sell it as a refurbished unit. That probably eliminates their margin of profit for the computer, which in turn impacts their overall net profits. That in turn impacts their stock price, which impacts all their stock holders. I own a small number of shares, so it impacts me.
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Oh cry me a river sir. First world problems. :rolleyes:
 
bflowers said:
I believe I said that in my first point. Great that you just proved me right.
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No the irony you would complain about the OP's issue and then cry about your stock price and how Apple would have to accept a return and sell as a refurb. First world problems.
 
bflowers said:
Nope, not made of money, this is our largest family purchase in almost three years. Prior to this, our minivan was our only purchase of more than $1,000. That said, if it bothers you that much, take it, unbooted, to the Apple store and swap it out. If it bothers you so much as to post on a thread to complain about it, then clearly, no discount Apple offers you will ever make you stop looking at it.

As I said, I'm not made of money, this is a big investment. However, my personal sense of justice starts to boil when I see people taking advantage of others. In this case, you want a discount for a tiny dot. Trading it out will force Apple to sell it as a refurbished unit. That probably eliminates their margin of profit for the computer, which in turn impacts their overall net profits. That in turn impacts their stock price, which impacts all their stock holders. I own a small number of shares, so it impacts me.

I'll grant you, in a single case, you returning it has such a minimal impact, that it isn't worth worrying about. However, since I have seen two posts so far on this site, one can extrapolate that there are many people like you, that either have a minor blemish, or are milking Apple Reps for free stuff because their's hasn't shipped yet. It adds up.
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Blaming the customers for the stock price, very classy...
Since you partly own this company, you may want to address its customers with more sensitivity.
 
-If screen is perfect (no dead pixcels,no yellow,backlight all good-did you check that-?) runs good,nice and quiet ect...then i would keep it and touch up the minor mark...

-How would you feel if you take back because of mark and get other ones with minor screen defects?
 
If it truly really bugs you then yeah go for it.

Personally If it works perfectly fine I would keep it rather than exchanging it and being unlucky and getting one thats defected internally that would lead to so much more waiting and what not.

But if it does bug you, go for it, specially if you have the time and don't mind sending it back and stuff.
 
My eye would always go to that high contrast dot and it would annoy. Make Apple replace it and if they won't just say the computer is not for you before 14 days boom haha.

Oh and @ that stock holder guy saying not to take it back. How do you think stock goes up? Because people buy from Apple expecting beautiful machines. This is not a beautiful machine, maybe it could even lose Apple a customer because of it and then affect Apple's share price even more huh :p
 
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