I'm amazed at the vanity if people would return a computer because of *that*.. Oh well..
Not really the same thing. At the dealership, it's your responsibility to look over the car you are buying. Hopefully take a test drive in it. Make sure it is to your satisfaction. With this computer, if mine shows up that way, I might report it, as others have suggested, so that Apple can track quality control issues. However, for a blemish that small, no, I wouldn't ask for, or accept a discount. I feel the same way about the minor scratch that was posted earlier. It was on the back, where it would likely rarely, if ever be seen. It has no impact on the function of the computer.
Besides, with cars, you are supposed to haggle over the price. Last I heard, only Saturns, now discontinued, had a no haggle price structure. For a car with a minor dent, I'd have them knock of a grand. After all, it's the car buyer's job to get as close to invoice pricing as possible, and the salesman's job to screw you as much as they can while still getting you to buy the car.
Not really the same thing. At the dealership, it's your responsibility to look over the car you are buying. Hopefully take a test drive in it. Make sure it is to your satisfaction. With this computer, if mine shows up that way, I might report it, as others have suggested, so that Apple can track quality control issues. However, for a blemish that small, no, I wouldn't ask for, or accept a discount. I feel the same way about the minor scratch that was posted earlier. It was on the back, where it would likely rarely, if ever be seen. It has no impact on the function of the computer.
Besides, with cars, you are supposed to haggle over the price. Last I heard, only Saturns, now discontinued, had a no haggle price structure. For a car with a minor dent, I'd have them knock of a grand. After all, it's the car buyer's job to get as close to invoice pricing as possible, and the salesman's job to screw you as much as they can while still getting you to buy the car.
It says a lot about Apple's poor build process that we worry about returning our faulty units out of fear of getting an even faultier one.
My BTO 27" iMac came today. This is my first Apple computer and I'm loving everything about it. I inspected the screen and it looks perfect; no yellowing, no dead pixels. This is one problem though... there's a black dot on the front of the computer to the left of the apple logo. I cant stand it. Every time I look at my computer I see this dot staring back at me. Taunting me. Should I bring it in to an apple store and swap it out for a new model?
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You wouldn't accept a discount if it were guaranteed in a situation such as this? I find that hard to believe. You must be made of money.
However, my personal sense of justice starts to boil when I see people taking advantage of others. In this case, you want a discount for a tiny dot. Trading it out will force Apple to sell it as a refurbished unit. That probably eliminates their margin of profit for the computer, which in turn impacts their overall net profits. That in turn impacts their stock price, which impacts all their stock holders. I own a small number of shares, so it impacts me.
Oh cry me a river sir. First world problems.![]()
I believe I said that in my first point. Great that you just proved me right.
Nope, not made of money, this is our largest family purchase in almost three years. Prior to this, our minivan was our only purchase of more than $1,000. That said, if it bothers you that much, take it, unbooted, to the Apple store and swap it out. If it bothers you so much as to post on a thread to complain about it, then clearly, no discount Apple offers you will ever make you stop looking at it.
As I said, I'm not made of money, this is a big investment. However, my personal sense of justice starts to boil when I see people taking advantage of others. In this case, you want a discount for a tiny dot. Trading it out will force Apple to sell it as a refurbished unit. That probably eliminates their margin of profit for the computer, which in turn impacts their overall net profits. That in turn impacts their stock price, which impacts all their stock holders. I own a small number of shares, so it impacts me.
I'll grant you, in a single case, you returning it has such a minimal impact, that it isn't worth worrying about. However, since I have seen two posts so far on this site, one can extrapolate that there are many people like you, that either have a minor blemish, or are milking Apple Reps for free stuff because their's hasn't shipped yet. It adds up.
Who's worried about that? A handful of people?![]()
Anyone that's ever gone through the process of buying a device with a screen on it from Apple. Their quality control is atrocious.