27" iMac i5 Broken Screen

Discussion in 'iMac' started by lardawg64, Nov 27, 2009.

  1. lardawg64 macrumors newbie

    Joined:
    Nov 27, 2009
    #1
    Out of the box my new i5 has cracked screen. Not the lower left hand corner as reported on the i7s, but an 18" curved crack from center bottom to lower right. This is a custom unit with 2TB HD and 8GB RAM.

    Looks like another 2-3 weeks to have Apple solve the problem.
     
  2. flopticalcube macrumors G4

    flopticalcube

    Joined:
    Sep 7, 2006
    Location:
    In the velcro closure of America's Hat
    #2
    How unlucky! Welcome to the forums, BTW. Its just unfortunate that you had such a bad first experience. Apple usually sets things right, however so you should be OK. Is this your first Mac?
     
  3. Eidorian macrumors Penryn

    Eidorian

    Joined:
    Mar 23, 2005
    Location:
    Indianapolis
  4. Michaelgtrusa macrumors 604

    Michaelgtrusa

    Joined:
    Oct 13, 2008
    Location:
    Everywhere And Nowhere
    #4
    Take it to the apple store for replacement. Their have been reports of this, but rare.
     
  5. lardawg64 thread starter macrumors newbie

    Joined:
    Nov 27, 2009
    #5
    As a Newbie, not sure if I can attach pix or how to do it. I have four shots, but they're 1-2 MB each.
     
  6. lardawg64 thread starter macrumors newbie

    Joined:
    Nov 27, 2009
    #6
    No, owned Macs since 1988.
     
  7. Einz macrumors regular

    Einz

    Joined:
    Feb 14, 2008
    Location:
    Miami
    #7
    Get use to it. People buying plasma TV have been having the same problem for years. The bigger the screen the greater chance of getting a broken glass from handling.

    The numbers are very small, unless you happens to be one of the statistic.
     
  8. Bryan Bowler macrumors 68040

    Joined:
    Sep 27, 2008
    #8
    I think this is spot-on. Larger screen made of glass probably receives more torque during shipping. I'm not surprised at all that there has been a few cracked screens.

    OP, sorry to hear about your bad luck! I too would be bummed...

    Bryan
     

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