27 inch Apple Store upgrade

Discussion in 'iMac' started by lg251, Jan 16, 2013.

  1. lg251 macrumors 6502

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    #1
    Do the Apple stores offer upgrade services?

    Let's say I want to bring in my iMac (late 2012) and ask for an upgrade to the SSD instead of the 1TB HD, is it possible? Do they charge the actual cost they have online when you buy (around 1300$) to do it?
     
  2. Johnf1285, Jan 16, 2013
    Last edited: Jan 16, 2013

    Johnf1285 macrumors 6502a

    Johnf1285

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    #2
    This isn't a direct answer but in the past when I purchased a 3.2ghz i3 2010 iMac they offered upgrading the disk to 2TB in the store. I didn't want the new machine getting opened up, nor did I care about the upgrade to 2TB. Thought it was interesting to hear that offered though. I don't remember the price but I am sure it was the same cost as the BTO option. They probably had a Mac upgrade quota to reach for the month or needed some extra PMI.
     
  3. Brian Y macrumors 68040

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    #3
    Stores stock certain BTO configurations - they don't physically open them up to do upgrades (other than RAM), and they don't retrofit upgrades either :).
     
  4. lg251 thread starter macrumors 6502

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    #4
    Ok so I guess they ship them out and call you back when the iMac is back?

    I might just wait and open it myself after the warranty has passed!
     
  5. Johnf1285 macrumors 6502a

    Johnf1285

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    #5
    No, they were going to open the machine up and install a 2TB disk.
     
  6. Brian Y macrumors 68040

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    #6
    They can only do that for Mac Pros - no idea how they were going to manage that!
     
  7. forty2j macrumors 68030

    forty2j

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    #7
    iMacs get opened at Apple Stores every single day. It's not for your average tinkerer, but it's not exactly rocket science either.

    OP, I'm sure they would be glad to order an SSD and install it for you. I bet it would be $1300 + installation fee though.
     
  8. Johnf1285 macrumors 6502a

    Johnf1285

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    #8
    Yeah I thought it was unusual too. Like I said, they probably had their sales goals and dollar amounts to hit (it was late January at the time), and it was surprisingly slow that night in the store, why not squeeze out some high profit margin dollars with an in store upgrade like this?

    Happens all the time in retail, don't think Apple is any different than other stores when it comes to meeting goals and sales figures.

    ----------

    I agree. Opening an iMac isn't that serious and is done daily in probably every Apple Store nation wide.
     
  9. super tomtendo macrumors 6502a

    super tomtendo

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  10. forty2j macrumors 68030

    forty2j

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    #10
    Depends on your model. On the 2012s, no, they'd have to order a whole new motherboard.
     
  11. lg251 thread starter macrumors 6502

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    #11
    Great thank you!
     
  12. rjs2 macrumors member

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    #12
    The old iMacs were much easier to open weren't they? I think the screens were held in place with magnets - they are now stuck in with some serious glue. They may be able to still though. Others on the forum have.


    $1300 is the "upgrade" fee to have SSD in place of HDD

    If you bought one aftermarket then it would probably cost more as apple are not saving the price of a 1TB HDD on the deal?
     
  13. forty2j macrumors 68030

    forty2j

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    #13
    Not glue. Double-sided tape. I understand it might take a bit of practice but someone working in the back of an Apple store has likely been trained and got it down pat. That's the hardest part; once you get inside the layout is more logical than in the past.


    Usually it costs more to have an Apple Store genius do something than the factory worker in China who is just slotting the SSD in before the mobo is even assembled. I haven't asked but I wouldn't be surprised if they quoted $1300 as just the parts price. I don't think the existing HDD would be a factor; they could leave it in as a second drive or rip it out for you to take home.
     

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