27 inch iMac Restart Issues

Discussion in 'iMac' started by broper, Aug 7, 2010.

  1. broper macrumors newbie

    Nov 12, 2007
    I'm currently not able to either shutdown my iMac or restart it. When attempting to restart it, the top menu bar disappears but the system just sits there. When I try starting Finder I get an error message but I can start Safari. One I start Safari, I have control over the system once again.

    Has anyone else experienced this? Short of holding in the power button, is there a way to force the system to restart?
  2. Michaelgtrusa macrumors 604

    Oct 13, 2008
    The first thing I would do is contact Apple. is this a new mac?
  3. broper thread starter macrumors newbie

    Nov 12, 2007
    No, it's not one of the recently announced iMac's but it's only 5 weeks old.

    Strangely, after multiple attempts, it finally restarted for me. I selected "shutdown" and nothing happened. I then selected "restart" again and the system finally rebooted.

    Seems odd but I can't explain it.

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