2g iPhone won't charge, no warranty - can I exchange?

Discussion in 'iPhone' started by swoz, May 12, 2009.

  1. swoz macrumors newbie

    swoz

    Joined:
    Feb 21, 2009
    Location:
    Atlanta, Georgia
    #1
    I've had this iPhone since it came out and did not buy an extended warranty. It has stopped charging all of a sudden and it isn't the charger because I've tested it using a friend's, my own, and the car charger. My friend told me he took his to the AT&T store a few days ago because he was having the exact same problem and he had a 2G also. I am unsure as to if he had a warranty or not, but he told me that AT&T was shipping him a new iPhone to replace the broken one.

    I do not have a warranty. Will AT&T (or should I go to the Apple store?) exchange my iPhone for a new one or will there be a fee? Or will they exchange it at all? It's the only phone I have and I'd have to say I'm very fond of it. If they do exchange it, will it be a 3G?

    Thanks.

    EDIT:
    I'm sorry, I think I posted this in the wrong section. My bad for not reading the stickies!
     
  2. Maconer macrumors newbie

    Joined:
    May 12, 2009
    #2
    How can you exchange a device that you bought almost 2 years ago?
     
  3. dave006 macrumors 68020

    Joined:
    Jul 3, 2008
    #3
    First your friend gave you bad information. AT&T does not service or provide warranty service for the original iPhone or the iPhone 3G. Apple is your proper choice. Apple will replace the battery for $89 but you have to ship it to them for the replacement. Apple will also allow you to do an Out of Warranty Service for $199 to get a refurbished original iPhone in exchange for your current iPhone.

    Dave
     
  4. Merkie macrumors 68020

    Joined:
    Oct 23, 2008
  5. Ride9650 macrumors 6502

    Joined:
    Jun 29, 2007
    #5
    yea, doubtful you'll get a free replacement,
    and they would likely exchange it with another 1st gen,
    bought a semi-broken 1st gen a few weeks ago, and they replaced it wth another 1.
     
  6. Interstella5555 macrumors 603

    Interstella5555

    Joined:
    Jun 30, 2008
    #6
    You have a 2 year old phone out of warranty and you expect Apple to replace it for free and give you a new 3G? Good luck with that, let us know how it works out.
     

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