2nd Gen Touch suddenly bricked. Any way round this?

Discussion in 'iPod touch' started by steveLONDON, Oct 25, 2018.

  1. steveLONDON macrumors regular

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    UK
    #1
    I know the 2nd gen Touch is really old but I liked using it and it was a handy device to have separate from my phone. Anyway it was working fine until literally 2 days ago when iTunes stopped detecting it.

    Note I hadn't updated iTunes around that time, but I just suddenly got the message

    "iTunes could not connect to the iPod touch “iPod touch” because an invalid response was received from the device."

    I have swapped USB cables, swapped ports, done a soft reset on the iPod, restarted the Mac. Then, as a last resort I did a complete reset and erase on the Touch. (This was a mistake as the iPod was functioning fine, it just wouldn't update. Now I have no music on it at all).

    Anyone know a fix for this. The Ipod is still a perfectly useful gadget as far as I'm concerned. Shame to trash it.
     
  2. retta283 macrumors 6502a

    retta283

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    #2
    What is the iOS version on it? It may be a problem related to your iTunes version not supporting the iOS
     
  3. steveLONDON thread starter macrumors regular

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    #3
    All I can see now is USB plug to iTunes startup screen - its unresponsive. I can assume the iOS is super old since they stopped updating the software for 2nd Gen ages ago.
     
  4. retta283 macrumors 6502a

    retta283

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    #4
    I'd say your best bet would be to try to activate it with an old version of iTunes. Since you are on a Mac, messing with the iTunes installation is not recommended as it is embedded into the OS somewhat now. If you have an old Mac or a PC, I'd recommend using iTunes 10 or 11 to attempt the activation.
     
  5. steveLONDON thread starter macrumors regular

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    #5
    Thanks I did manage to restore using a very old malfunctioning Macbook Pro so at least I have some music back. Interestingly at around the same time my Android File Transfer app, which also connects a device USB, also stopped working.
     
  6. retta283 macrumors 6502a

    retta283

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    #6
    Glad to hear you got it to work. Now that it's restored, will it connect and sync with your current Mac? I had problems syncing an iPod Mini with the newest iTunes, but it works fine on anything below 12
     
  7. steveLONDON thread starter macrumors regular

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    #7
    No the latest vers of Itunes on my current computer will not recognise the iPod touch. So I basically will have to just leave the iPod in its current state or add music to my old computer and sync using that one. Bit of a pain really. I will probably buy the current iPod Touch, which is probaly what they wanted me to do.
     
  8. KIG10y, Nov 27, 2018
    Last edited: Nov 27, 2018

    KIG10y macrumors newbie

    Joined:
    Nov 26, 2018
    #8
    Steve

    Having a very similar experience with a 2nd Gen iPod, did you find a way around this at all?

    I still also use an iPod classic which I upgraded to have micro sd cards in it - it's some years older than the touch, but that still works, so it's strange that Apple would pick on the poor old iPod touch alone. I think it might be a software error, not done on purpose.

    Jon
     
  9. retta283 macrumors 6502a

    retta283

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    #9
    Try using an older version of iTunes or a different computer to sync.
     
  10. KIG10y macrumors newbie

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    Nov 26, 2018
    #10
    It connects fine to a windows laptop, it's recognised immediately. But that's not going to be viable long term - I need it to work with my Macbook...
     
  11. retta283 macrumors 6502a

    retta283

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    #11
    What version of OS X and iTunes are you using on your MacBook?
     
  12. KIG10y macrumors newbie

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    Nov 26, 2018
    #12
    Hi, I'm using the latest of everything; Mojave 10.14.1 with iTunes 12.0.9.164.

    I just tried connecting my son's more recent ipod touch and it connects with no problems.
     
  13. retta283 macrumors 6502a

    retta283

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    #13
    It seems that the iPod touch 2nd gen does not work with the current version of iTunes for Mojave. Until they fix it you'll need to sync it with the Windows PC or if your MacBook is old enough partition it and use an older version of iTunes on the second partition. I would also write to Apple about the problem so it has a higher chance of being fixed.
     
  14. AutomaticApple macrumors 68000

    AutomaticApple

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    #14
    Apple is willing to help with decade old devices?
     
  15. retta283 macrumors 6502a

    retta283

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    #15
    It does not matter that the hardware is old. Apple never has stated it has cut support for old iPods. It is a problem with the current version of their modern software. This is an iTunes issue, not a issue with the iPod itself.
     
  16. steveLONDON thread starter macrumors regular

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    #16
    The only way is to use an older Mac using an older OS to do your syncing, sadly. Do you know someone who keeps an older system that isn't updated with the latest iTunes?

    I just ordered a refurbished 6th gen iPod Touch!
     
  17. retta283 macrumors 6502a

    retta283

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    #17
    I was looking at getting a 6th gen 128gb but unfortunately I cannot stand iOS 11/12 nor its Music app... I have almost every iPod from the mid 2000s so I really don't need another one, but having 128gb of flash storage did sound nice.
     
  18. BrettApple macrumors 65816

    BrettApple

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    Heart of the midwest
    #18
    Just want to drop a line here and say that I am using a fully up to date version of Mojave and the latest iTunes, and I can still sync my 3GS that is running 3.1.3 just fine... Not sure what would be different with the 2nd gen iPod touch as it would be about that if not already on 4.2.1 like most. Also still have a 5th gen iPod (the classic kind, not touch) and it works perfectly as well. iTunes 12 should still work with it.
     
  19. retta283 macrumors 6502a

    retta283

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    #19
    It seems the bug is directly related to the iPod touch 2nd gen hardware, not the OS version.
     

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18 October 25, 2018