Hi.
I had a white macbook in 2010. I had 4 repairs done on it (2 display replacements, 1 logic board replacement and one top case replacement). In the end I was given a replacement laptop and yet I've already had my charger replaced and my hard drive has now died. I understand these are not major issues in comparison to the last laptop repair but this will be my 6th repair in just over 2 years. I've been without my laptop many times for quite for some time and now that I've started college, I need a reliable laptop. I now have a non working laptop for a week until my appointment at the apple store and this has been really difficult for me his week as I've needed it for my work.
At this stage, I'm unsure of what to do. I can't continue to keep having my laptop in repair. What would you suggest I do? Take my chances and have another repair done, ask for a replacement, or ask for a refund/store credit?
I'd rather have a refund and sort out a computer elsewhere but obviously it's doubtful I will be offered this.
I had a white macbook in 2010. I had 4 repairs done on it (2 display replacements, 1 logic board replacement and one top case replacement). In the end I was given a replacement laptop and yet I've already had my charger replaced and my hard drive has now died. I understand these are not major issues in comparison to the last laptop repair but this will be my 6th repair in just over 2 years. I've been without my laptop many times for quite for some time and now that I've started college, I need a reliable laptop. I now have a non working laptop for a week until my appointment at the apple store and this has been really difficult for me his week as I've needed it for my work.
At this stage, I'm unsure of what to do. I can't continue to keep having my laptop in repair. What would you suggest I do? Take my chances and have another repair done, ask for a replacement, or ask for a refund/store credit?
I'd rather have a refund and sort out a computer elsewhere but obviously it's doubtful I will be offered this.