Hi,
I just noticed that my mom‘s profile suddenly isn’t there anymore on my Apple TV 4K. No one of us changed any settings which could have caused this. We checked the Home app on both of our iPhones and according to the app my mom‘s profile is added to the Apple TV. Toggling the switch to add the profile off and back on didn’t help and neither did a restart of the Apple TV.
I‘m running tvOS 13.3 and we’re both running iOS 13.3.
Anyone else also has this problem and knows a fix?
Thanks and best wishes
Chris
I just noticed that my mom‘s profile suddenly isn’t there anymore on my Apple TV 4K. No one of us changed any settings which could have caused this. We checked the Home app on both of our iPhones and according to the app my mom‘s profile is added to the Apple TV. Toggling the switch to add the profile off and back on didn’t help and neither did a restart of the Apple TV.
I‘m running tvOS 13.3 and we’re both running iOS 13.3.
Anyone else also has this problem and knows a fix?
Thanks and best wishes
Chris