2TB Time Capsule just died

jsf721

macrumors 6502
Original poster
Dec 27, 2011
399
4
Li, NY
I purchased a 2TB time capsule in August 2010 and it dies tonight. I never realized how attached to the net we are. I hard wired the cable modem to 1 PC and my kids are all taking turns doing homework.

Called Apple and they are seeing me at the Genius bar on my lunch hour. I am so pissed off. my frst apple product to catastrofically fail! If they replace it at NC great but i am concerned that all my data is on the drive? Does that mean buy a new one?

ANyone eklse have an idea on reviving the time capsule?
 

blueroom

macrumors 603
Feb 15, 2009
6,374
25
Toronto, Canada
The problem is most likely the hard drive so there's not much you can do with the TC till it's replaced.

In the short term you could connect one of you Macs to the cable modem and share via WiFi.
 

jsf721

macrumors 6502
Original poster
Dec 27, 2011
399
4
Li, NY
The problem is most likely the hard drive so there's not much you can do with the TC till it's replaced.

In the short term you could connect one of you Macs to the cable modem and share via WiFi.
Can my Mac share wifi if I connect it to the modem directly
 

r0k

macrumors 68040
Mar 3, 2008
3,612
73
Detroit
I purchased a 2TB time capsule in August 2010 and it dies tonight. I never realized how attached to the net we are. I hard wired the cable modem to 1 PC and my kids are all taking turns doing homework.

Called Apple and they are seeing me at the Genius bar on my lunch hour. I am so pissed off. my frst apple product to catastrofically fail! If they replace it at NC great but i am concerned that all my data is on the drive? Does that mean buy a new one?

ANyone eklse have an idea on reviving the time capsule?
I had a 500gb 1st gen TC die on me. Apple replaced it but my data was gone. I now use an external usb drive for my data rather than rely on the TC.

I assume your data is also on your pc's, right? Get it backed up to a usb drive asap as you'll not likely get anything back from the TC.
 

qCzar

macrumors regular
Feb 27, 2011
196
2
SFBA, CA
The problem is most likely the hard drive so there's not much you can do with the TC till it's replaced.

In the short term you could connect one of you Macs to the cable modem and share via WiFi.

Just to correct, the TC won't stop transmitting a wireless connection if the HDD fails. It's likely a failure of the Power Supply Unit. Unfortunately, a cut to the power during a read/write operation can either corrupt the file being accessed (saved, opened) and even the drive itself.

If you can hold out, Apple is likely to adopt the new Wireless Standard a few years ahead of it's commercial adoption. If you'd like a router that can have speeds faster than Wireless N, I'd wait to buy a new one. If they replace it at no cost (or even $50) use the replacement until the new version comes out. If we're lucky we may even see a TC come with a Thunderbolt port. But, that won't affect either you (I assume) or me.
 

LFMNX

macrumors regular
Feb 14, 2011
150
1
I purchased a 2TB time capsule in August 2010 and it dies tonight.
Do you think that the device was in an environment of excessive heat or any thoughts of anything unusual with the usage? Top clear etc.
 

flynz4

macrumors 68040
Aug 9, 2009
3,125
35
Portland, OR
Called Apple and they are seeing me at the Genius bar on my lunch hour. I am so pissed off. my frst apple product to catastrofically fail! If they replace it at NC great but i am concerned that all my data is on the drive? Does that mean buy a new one?
If it is only backup data on the TC... then you will simply start a new backup. You will have lost your revision history... but you still have your data on your computers.

On the other hand... if you are keeping primary data on the TC, then you have a bigger problem. Any such data is probably not part of the backup set of your computers. Never keep any primary data in a location that is not part of an automatic backup program.

/Jim
 

jsf721

macrumors 6502
Original poster
Dec 27, 2011
399
4
Li, NY
Yes, it's built in.
System Prefrences / Sharing / Internet Sharing
Thank You!

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Do you think that the device was in an environment of excessive heat or any thoughts of anything unusual with the usage? Top clear etc.
It was sittng on a wire shelf with loads of ventalation. It is in my climate controlled home office. No a dusty environment at all.

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If it is only backup data on the TC... then you will simply start a new backup. You will have lost your revision history... but you still have your data on your computers.

On the other hand... if you are keeping primary data on the TC, then you have a bigger problem. Any such data is probably not part of the backup set of your computers. Never keep any primary data in a location that is not part of an automatic backup program.

/Jim
I use it as a back up. It has saved my kids a few times-Big time. I will most likely sign up for an on line back up like Mosey Pro although I have not researched these services yet. I never expected a TC purchased on 8/20/10 for 499.00 for 2TB to die on 2/28/12. Apple products usually last longer than that?
 

nydennis

macrumors regular
Dec 21, 2011
117
5
Long Island, NY
I was going to buy a Time Capsule, but instead I took one bay in my Synology NAS and designated it to the backups. I then took one of my Thermaltake blackx units and inserted a HDD into it.

Now my computers backup to the NAS drive and every night I have the Synology setup to backup that drive to the Thermaltake. If one fails at least I have a recent backup elsewhere.


<<I use it as a back up. It has saved my kids a few times-Big time. I will most likely sign up for an on line back up like Mosey Pro although I have not researched these services yet. I never expected a TC purchased on 8/20/10 for 499.00 for 2TB to die on 2/28/12. Apple products usually last longer than that?>>

Mozy was great when it was unlimited. They now have the limited plans. I used Crashplan for awhile and didn't have any problems with it and they were unlimited.
 

jsf721

macrumors 6502
Original poster
Dec 27, 2011
399
4
Li, NY
I was going to buy a Time Capsule, but instead I took one bay in my Synology NAS and designated it to the backups. I then took one of my Thermaltake blackx units and inserted a HDD into it.

Now my computers backup to the NAS drive and every night I have the Synology setup to backup that drive to the Thermaltake. If one fails at least I have a recent backup elsewhere.


<<I use it as a back up. It has saved my kids a few times-Big time. I will most likely sign up for an on line back up like Mosey Pro although I have not researched these services yet. I never expected a TC purchased on 8/20/10 for 499.00 for 2TB to die on 2/28/12. Apple products usually last longer than that?>>

Mozy was great when it was unlimited. They now have the limited plans. I used Crashplan for awhile and didn't have any problems with it and they were unlimited.
Unfortunatley, I am too much of a novice that I dont know how to set up the nightly back up on my own without "software" designed to do it. How do you guys learn how to set up all this stuff?
 

LFMNX

macrumors regular
Feb 14, 2011
150
1
I have a 2011 2TB Time Capsule. As a result of this thread I have made some changes I have been thinking about doing. I moved my Time Capsule to a concrete vault document room where it is cool and reasonable fire/theft protection. Even though this is basement it helps significantly with wifi footprint for the office directly above. The room is very cool and secure. Sits on a file cabinet and seems to dissipate heat MUCH better. I hope this extends the life. TC also has an attached USB drive for versitility.

Then I bridged a late generation airport extreme to the main level to complete my whole house Wifi footprint.

I have a habit of selling my previous TC's on e-bay after it gets a few years on it to stay current. I also backup my TC to an external drive periodically.

It's hard not to concern oneself with a backup process until you need one.
 

jsf721

macrumors 6502
Original poster
Dec 27, 2011
399
4
Li, NY
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A406 Safari/7534.48.3)

Went to genius bar. Dead power supply on tc Got a 10 percent discount on a new one.
 
Last edited:

drsox

macrumors 65816
Apr 29, 2011
1,470
36
Xhystos
This sort of problem is why I always use a RAID NAS with removable drives as the place to put Time Capsule data.
That way I am protected against a drive failure and, since I have a backup unit, also protected against a hardware failure.
 

Macman45

macrumors G5
Jul 29, 2011
13,196
133
Somewhere Back In The Long Ago
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A406 Safari/7534.48.3)

We to genius bar. Dead power supply on tc Got a 10 percent discount on a new one.
That's okay, but not exactly over generous...As posted above, I'd wait now for the new Draft standard...(Looks over shoulder at nearly new January 3TB TC) I could do without it dying on me.

It's always HDD related, and often the PSU...Can't Apple get on top of this?
 

jpatta

macrumors newbie
Oct 3, 2014
1
0
2TB Time Capsule Failure (just dies)

When it dies, it is the power supply (its actually more evil than that but read on)... I had to replace mine. Not user-friendly or servicable by public...thank you apple. You need to strip the rubber padding, remove all screws and open the TC. Disconnect the powersupply module, order a new one (my P/N was: 614-0464), model ADP-30HF.This is written on the label,on the module underside, of the old one...

Connect the power supply, reassemble, screw the thing back together and then plug it in. Green light should come back on and you're back in business. I am now...

If you want, the powersupply module, again, not user-friendly, is serviceable. Unpeel the 3M tape assembly. Find the fuse (T2A/250V), little brown blocky thing near the incoming AC wires. Unsolder the fuse. Order a new one. Solder it back in, retape the powesupply, reconnect it...etc.

Bottom line: pretty @$&!!! ridiculous process to basically, change a fuse! Once again, thank you Apple.
 

Marko1501

macrumors newbie
Oct 17, 2014
1
0
Hello, please tell me, where you got the 614-0464? Because I searched everywhere: ebay, google, china market, but didn't find it.

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When it dies, it is the power supply (its actually more evil than that but read on)... I had to replace mine. Not user-friendly or servicable by public...thank you apple. You need to strip the rubber padding, remove all screws and open the TC. Disconnect the powersupply module, order a new one (my P/N was: 614-0464), model ADP-30HF.This is written on the label,on the module underside, of the old one...

Connect the power supply, reassemble, screw the thing back together and then plug it in. Green light should come back on and you're back in business. I am now...

If you want, the powersupply module, again, not user-friendly, is serviceable. Unpeel the 3M tape assembly. Find the fuse (T2A/250V), little brown blocky thing near the incoming AC wires. Unsolder the fuse. Order a new one. Solder it back in, retape the powesupply, reconnect it...etc.

Bottom line: pretty @$&!!! ridiculous process to basically, change a fuse! Once again, thank you Apple.
ahs