3 Kernel Panics After 3 Restarts??? Help!!!

Discussion in 'MacBook Pro' started by Riccardo83, Feb 11, 2016.

  1. Riccardo83, Feb 11, 2016
    Last edited by a moderator: Feb 11, 2016

    Riccardo83 macrumors member

    Riccardo83

    Joined:
    Jan 29, 2014
    Location:
    Berlin
    #1
    Hello, im on latest 10.11.3 with a Mid 2014 Retina MBP. I was editing photos in Lightroom, also having Capture 1 and Opera running some TV Streaming using Adobe Flash.

    During some editing in Lightroom I got a black screen, restart. Kernel Panic. After restart I said reopen all apps. Again black Screen and restart. And again.

    I therefore said do not open last applications and my system is "ok" again. Does anyone know what happened here?

    Code:
    Anonymous UUID:       55443476-DC95-635D-AAB8-ECFD4457A876
    
    Thu Feb 11 21:58:34 2016
    
    *** Panic Report ***
    Machine-check capabilities: 0x0000000000000c0a
    family: 6 model: 70 stepping: 1 microcode: 15
    signature: 0x40661
    Intel(R) Core(TM) i7-4980HQ CPU @ 2.80GHz
    10 error-reporting banks
    Processor 0: IA32_MCG_STATUS: 0x0000000000000005
    IA32_MC9_STATUS(0x425): 0xfe413cc00002011b
    IA32_MC9_ADDR(0x426):   0x010e9b80001fff1e
    IA32_MC9_MISC(0x427):   0x00000003b42241c0
    Processor 1: IA32_MCG_STATUS: 0x0000000000000005
    IA32_MC9_STATUS(0x425): 0xfe413cc00002011b
    IA32_MC9_ADDR(0x426):   0x010e9b80001fff1e
    IA32_MC9_MISC(0x427):   0x00000003b42241c0
    Processor 2: IA32_MCG_STATUS: 0x0000000000000005
    IA32_MC9_STATUS(0x425): 0xfe413cc00002011b
    IA32_MC9_ADDR(0x426):   0x010e9b80001fff1e
    IA32_MC9_MISC(0x427):   0x00000003b42241c0
    Processor 3: IA32_MCG_STATUS: 0x0000000000000005
    IA32_MC9_STATUS(0x425): 0xfe413cc00002011b
    IA32_MC9_ADDR(0x426):   0x010e9b80001fff1e
    IA32_MC9_MISC(0x427):   0x00000003b42241c0
    Processor 4: IA32_MCG_STATUS: 0x0000000000000005
    IA32_MC9_STATUS(0x425): 0xfe413cc00002011b
    IA32_MC9_ADDR(0x426):   0x010e9b80001fff1e
    IA32_MC9_MISC(0x427):   0x00000003b42241c0
    Processor 5: IA32_MCG_STATUS: 0x0000000000000005
    IA32_MC9_STATUS(0x425): 0xfe413cc00002011b
    IA32_MC9_ADDR(0x426):   0x010e9b80001fff1e
    IA32_MC9_MISC(0x427):   0x00000003b42241c0
    Processor 6: IA32_MCG_STATUS: 0x0000000000000005
    IA32_MC9_STATUS(0x425): 0xfe413cc00002011b
    IA32_MC9_ADDR(0x426):   0x010e9b80001fff1e
    IA32_MC9_MISC(0x427):   0x00000003b42241c0
    Processor 7: IA32_MCG_STATUS: 0x0000000000000005
    IA32_MC9_STATUS(0x425): 0xfe413cc00002011b
    IA32_MC9_ADDR(0x426):   0x010e9b80001fff1e
    IA32_MC9_MISC(0x427):   0x00000003b42241c0
    panic(cpu 1 caller 0xffffff800a3d301a): "Machine Check at 0x00007fff8907ee10, registers:\n" "CR0: 0x0000000080010033, CR2: 0x000000010d5ff000, CR3: 0x000000034b23e0da, CR4: 0x00000000001627e0\n" "RAX: 0x00007fff7a5d4d90, RBX: 0x00007fd58a05f010, RCX: 0x00007fff78539fa0, RDX: 0x00007fd58d325638\n" "RSP: 0x00007000029a67c8, RBP: 0x00007000029a6c10, RSI: 0x00007fff8944bb0f, RDI: 0x00007fd58d325630\n" "R8:  0x00000000fffffffc, R9:  0x00007fd589d21a10, R10: 0x00007fd589d25d10, R11: 0x00007fff78539fa0\n" "R12: 0xa3a3a3a3a3a3a3a3, R13: 0x59000e45834f5577, R14: 0x00007fd58a05f038, R15: 0x00007fd58a05f000\n" "RFL: 0x0000000000000246, RIP: 0x00007fff8907ee10, CS:  0x000000000000002b, SS:  0x0000000000000023\n" "Error code: 0x0000000000000000\n"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3248.30.4/osfmk/i386/trap_native.c:168
    Backtrace (CPU 1), Frame : Return Address
    0xffffff91f76fbdd0 : 0xffffff800a2df792
    0xffffff91f76fbe50 : 0xffffff800a3d301a
    0xffffff91f76fbfb0 : 0xffffff800a3f0acf
    
    BSD process name corresponding to current thread: Opera Helper
    
    Mac OS version:
    15D21
    
    Kernel version:
    Darwin Kernel Version 15.3.0: Thu Dec 10 18:40:58 PST 2015; root:xnu-3248.30.4~1/RELEASE_X86_64
    Kernel UUID: DECC9F02-27D7-31F0-9599-A9EF2873902C
    Kernel slide:     0x000000000a000000
    Kernel text base: 0xffffff800a200000
    __HIB  text base: 0xffffff800a100000
    System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
    
    System uptime in nanoseconds: 66323385043
    last loaded kext at 14374213568: com.apple.driver.AppleBluetoothHIDKeyboard    181 (addr 0xffffff7f8ce5e000, size 16384)
    loaded kexts:
    at.obdev.nke.LittleSnitch    4360
    com.apple.filesystems.msdosfs    1.10
    com.apple.driver.AppleBluetoothMultitouch    90.3
    com.apple.filesystems.exfat    1.4
    com.apple.driver.AppleHWSensor    1.9.5d0
    com.apple.filesystems.autofs    3.0
    com.apple.driver.AudioAUUC    1.70
    com.apple.driver.ApplePlatformEnabler    2.6.0d0
    com.apple.driver.AGPM    110.20.22
    com.apple.driver.X86PlatformShim    1.0.0
    com.apple.driver.AppleOSXWatchdog    1
    com.apple.driver.AppleGraphicsDevicePolicy    3.7.7
    com.apple.driver.AppleHDAHardwareConfigDriver    272.51.3
    com.apple.driver.AppleHDA    272.51.3
    com.apple.driver.pmtelemetry    1
    com.apple.driver.AppleUpstreamUserClient    3.6.1
    com.apple.iokit.IOUserEthernet    1.0.1
    com.apple.driver.AppleIntelHD5000Graphics    10.1.2
    com.apple.GeForce    10.0.8
    com.apple.iokit.IOBluetoothSerialManager    4.4.3f4
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.AppleBacklight    170.8.8
    com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.4.3f4
    com.apple.driver.AppleHV    1
    com.apple.driver.AppleMCCSControl    1.2.13
    com.apple.driver.AppleLPC    3.1
    com.apple.nvidia.NVDAStartup    10.0.8
    com.apple.driver.AppleMuxControl    3.12.6
    com.apple.driver.AppleSMCLMU    208
    com.apple.driver.AppleCameraInterface    5.41.0
    com.apple.driver.AppleIntelFramebufferAzul    10.1.2
    com.apple.driver.AppleIntelSlowAdaptiveClocking    4.0.0
    com.apple.driver.AppleFIVRDriver    4.1.0
    com.apple.driver.AppleThunderboltIP    3.0.8
    com.apple.driver.AppleUSBTCButtons    245.4
    com.apple.iokit.SCSITaskUserClient    3.7.7
    com.apple.driver.AppleUSBTCKeyEventDriver    245.4
    com.apple.driver.AppleUSBTCKeyboard    245.4
    com.apple.iokit.IOBluetoothUSBDFU    4.4.3f4
    com.apple.driver.AppleUSBStorageCoexistentDriver    3.7.1
    com.apple.driver.AppleUSBCardReader    3.7.1
    com.apple.driver.CoreStorageFsck    517.20.1
    com.apple.driver.AppleFileSystemDriver    3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0
    com.apple.BootCache    38
    com.apple.iokit.IOAHCIBlockStorage    2.8.5
    com.apple.driver.AppleAHCIPort    3.1.8
    com.apple.driver.AirPort.Brcm4360    1020.17.1a1
    com.apple.driver.AppleSmartBatteryManager    161.0.0
    com.apple.driver.AppleACPIButtons    4.0
    com.apple.driver.AppleRTC    2.0
    com.apple.driver.AppleHPET    1.8
    com.apple.driver.AppleSMBIOS    2.1
    com.apple.driver.AppleACPIEC    4.0
    com.apple.driver.AppleAPIC    1.7
    com.apple.nke.applicationfirewall    163
    com.apple.security.quarantine    3
    com.apple.security.TMSafetyNet    8
    com.apple.driver.AppleBluetoothHIDKeyboard    181
    com.apple.driver.AppleHIDKeyboard    181
    com.apple.driver.IOBluetoothHIDDriver    4.4.3f4
    com.apple.driver.AppleMultitouchDriver    304.10
    com.apple.driver.AppleHIDTransport    5
    com.apple.kext.triggers    1.0
    com.apple.driver.DspFuncLib    272.51.3
    com.apple.kext.OSvKernDSPLib    525
    com.apple.iokit.IOSurface    108.0.1
    com.apple.nvidia.driver.NVDAGK100Hal    10.0.8
    com.apple.nvidia.driver.NVDAResman    10.0.8
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    com.apple.driver.CoreCaptureResponder    1
    com.apple.driver.IOPlatformPluginLegacy    1.0.0
    com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.4.3f4
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    com.apple.iokit.IOHDAFamily    272.51.3
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    com.apple.iokit.IOSlowAdaptiveClockingFamily    1.0.0
    com.apple.driver.AppleThunderboltEDMSink    4.1.1
    com.apple.driver.AppleThunderboltDPOutAdapter    4.1.3
    com.apple.driver.AppleUSBMultitouch    250.5
    com.apple.iokit.IOUSBHIDDriver    900.4.1
    com.apple.driver.usb.IOUSBHostHIDDevice    1.0.1
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    com.apple.driver.AppleUSBMergeNub    900.4.1
    com.apple.driver.AppleXsanScheme    3
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    com.apple.kec.corecrypto    1.0
     
  2. campyguy macrumors 68030

    Joined:
    Mar 21, 2014
    Location:
    Portland / Seattle
    #2
    First, perform the Apple Diagnostics routine: https://support.apple.com/en-us/HT202731

    I have a late-2013 rMBP that had issues a couple of months ago, and the routine figured it out for me - a failed memory module...

    Opera was the first app that started bringing down my Mac, followed by Chrome, both during video viewing. I don't use Flash, using Chrome's built-in plug in. Both apps were attempting to access my memory, but only 8 of the 16GB were functioning properly. Apple replaced the faulty module (which requires a motherboard replacement) and installed a new battery and bottom case while they were at it. I'd guess that's what's going on with your Mac... Good luck.
     
  3. treekram macrumors 6502a

    Joined:
    Nov 9, 2015
    Location:
    Honolulu HI
    #3
    Besides the diagnostics, you should try memtest. It does more thorough testing of the RAM.
    http://www.memtest86.com/

    If the RAM tests and other diagnostics are OK, and you recently had software changes, it's probably some software. In the report you had, Opera was the application running when it crashed. LittleSnitch has been known to cause problems, as has Flash. When did you update to El Capitan 10.11.3 and how does that correspond to the kernel panics? If you updated when 10.11.3 came out and haven't done software updates/installs recently and the problems just happened today, it's more likely hardware. Otherwise, test individually avoiding Opera/Flash/LittleSnitch and then with each software individually and see what happens.
     
  4. Riccardo83 thread starter macrumors member

    Riccardo83

    Joined:
    Jan 29, 2014
    Location:
    Berlin
    #4
    I have recently installed Opera, and Flash. But It has been running a week or so no problems. Only today I got 3 crashes. The crashes continued when I said reopen Apps from last session.

    When I did a fresh restart it worked again.

    Apple Diagnostics turned out with to errors. I will do the mem test

    When u say Opera was bringing it down, it makes it sound its still hardware related even though Opera caused it?

    How did they find out it reeally was the ram module?
     
  5. campyguy macrumors 68030

    Joined:
    Mar 21, 2014
    Location:
    Portland / Seattle
    #5
    I responded to your PM. I ran the test a couple of times when the kernel panics started with Opera and Chrome, and was informed that there were no problems. After a few weeks, when the kernel panics became more regular - with Opera and Chrome not running at all, I ran the Diagnostic again and was informed of the memory module failure.

    I own a small company. The Mac I'm referring to is my own, and there are a few others like it in my company that have followed the same kernel/hardware failure path. See my PM - the Diagnostic took a few weeks of running it to report the module failure. Be patient, and back up your work!
     
  6. Riccardo83 thread starter macrumors member

    Riccardo83

    Joined:
    Jan 29, 2014
    Location:
    Berlin
    #6
    thanks so much, already answered.

    How many people are we taking about that had this happen, and whats the time frame between the start of first kernel panics to the failure?
     
  7. JohnDS macrumors 65816

    Joined:
    Oct 25, 2015
    #7
    Did you try uninstalling Little Snitch as suggested by TreeKram?
     
  8. Riccardo83 thread starter macrumors member

    Riccardo83

    Joined:
    Jan 29, 2014
    Location:
    Berlin
    #8
    I uninstalled opera and flash. no issues so far... as i also did not have issues before.

    Im afraid though, that everyone keeps saying

    Machine-check capabilities

    means bad ram? is that 100 percent?
     
  9. treekram macrumors 6502a

    Joined:
    Nov 9, 2015
    Location:
    Honolulu HI
    #9
    Take a look at https://discussions.apple.com/thread/5456434?tstart=0

    Look at the response by Linc Davis about the possibilities of the "Machine-check capabilities". There were several possibilities discussed. I don't see how one could say 100% that it's memory. If it's memory but you're not getting a error with memtest, eventually you'll see problems recur and memtest should be able to find it. If you're concerned, have memtest run a large number of tests runs (more than the suggested 3).
     

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