hmm I really thought apple would have a much lower rate. My friend thinks this can be attributed to the white macbook line. They are apple's best seller and they are plagued with issues of cracking, and screen issues. what do you think?
This just tells that Apple is one manufacturer among the others. They all use the same hardware so at least I'm not surprised. People often think Macs are "special" and last longer but I would say that is a myth. It's not only the white MacBook, they all have their issues.
Meaningless chart. This is from Squaretrade. What they have under contract is likely not representative of the market.
hmm I really thought apple would have a much lower rate. My friend thinks this can be attributed to the white macbook line. They are apple's best seller and they are plagued with issues of cracking, and screen issues. what do you think?
This is extremely poor performance on Apple's part. Probably the worst among all laptop makers. Keep in mind that all manufacturers with worse failure rates than Apple on this chart sell really cheap laptops which one would expect to perform worse than MacBook/Pro. Also, Macbooks are by far the most protected notebooks in the World (cases, skins, sleeves etc.)
By far, huh? Any other evidence other than a post from you.
As for the bogus chart above, I refudiate it with this.
I could put any brand tops customer satisfaction and get a bunch of links.
Where's the evidence that "Macbooks are by far the most protected notebooks in the World (cases, skins, sleeves etc.)"?
And then tell me what being covered has to do with malfunction rates?
As MacRumors regular you should not need any evidence. There are hundreds of threads about laptop protection here. Show me any PC forum where people discuss laptop protection with such intensity.
As a MacRumors regular, you should know that the people who inhabit this place are hardly representative of the buying public at large.
I'd trust Apple's numbers more because they have stricter policies.
As for the bogus chart above, I refudiate it with this.
Do they even bother to mention what is considered a "malfunction"?
This is meaningless for any and all brands represented in the graph.
All this silly-assed chart does is prove that Apple can market and sell affordable warranties and people obviously use them (AppleCare). Most mac owners are whiney arseholes on top of it. If one of their rubber feet has a blemish in it they demand replacements. (Mine are all missing )
Also, Macs cost more. People are going to get them fixed instead of just chucking them into the dumpster (like every Acer I bought) and this chart does not reflect that. (i.e., they never made it to the repair shop to be counted).
Finally... Gateway is still in business?
hmm I really thought apple would have a much lower rate. My friend thinks this can be attributed to the white macbook line. They are apple's best seller and they are plagued with issues of cracking, and screen issues. what do you think?
I would disagree with this report as well. The sample of the population in question is restricted to the owners of the squaretrade service.
I have personally had more problems with apple computers than non-apple. This said I do not have a choice in the computer I use as it is required by my school to be on a Macbook Pro.
Would like to see a similiar report from Consumer reports with data to stand up to the report.