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3 years warranty as standard on a HE purchase?

Q

Quocy

macrumors member
Original poster
Aug 31, 2008
50
2
i am slightly confused at the moment, i've been reading several threads and some have stated that if i buy a mac from the HE store than i get a 3 year warranty on my mac as standard? also if do choose to buy the applecare extended warranty from the HE store than i only be getting extended telephone support and international cover?

can you help confirm these points for me please.
thanks in advance :apple:
 
Quocy said:
i am slightly confused at the moment, i've been reading several threads and some have stated that if i buy a mac from the HE store than i get a 3 year warranty on my mac as standard? also if do choose to buy the applecare extended warranty from the HE store than i only be getting extended telephone support and international cover?

can you help confirm these points for me please.
thanks in advance :apple:
Click to expand...

That sounds about right, but remember the HE warranty is parts and labour only - you'll be responsible for getting the computer to Apple and back again, if I'm reading it correctly.

I don't see any reason to spend money on AppleCare if you are buying from the HE store, unless you are desperate for that phone support.
 
neiltc13 said:
That sounds about right, but remember the HE warranty is parts and labour only - you'll be responsible for getting the computer to Apple and back again, if I'm reading it correctly.
Click to expand...

Correct - that's the way it reads but I don't think Apple have read it - they certainly cover the cost of returning it and several people have mentioned that returning Mac's during the 2nd and 3rd years of the HE warranty has not incurred any transport costs. Probably most users are near enough an AppleStore now so possibly less of an issue.

The only real advantage in purchasing AppleCare (apart from the extended telephone support !!) is if you sell the Mac after a couple of years then it will certainly increase your chances of getting a good price. Buyers know what AppleCare is - HE 3 year warranty just does not sound the same in the advert....
 
can I get this warranty from an apple retail store if I take my university ID? i read somewhere that you can get the HE discount but you don't get the 3 years parts and labour warranty.
 
hamesh said:
can I get this warranty from an apple retail store if I take my university ID? i read somewhere that you can get the HE discount but you don't get the 3 years parts and labour warranty.
Click to expand...

No-one seems too sure - conflicting answers.

If you use HE instore they will almost certainly offer 3 years AppleCare for the bargain price of £58.

It may well be that the 3 year base HE warranty is only for purchases by phone or on-line but it seems odd if it is !
 
Before anyone gets too excited, purchases from the Apple Store for Education (United States) includes the standard 1-year limited warranty only.
 
sorry should have stated i'm from the UK. also what's better for uni a laptop or desktop? i'm thinking of getting an imac. should also point out im going to be at uni for 5 years.
 
hamesh said:
sorry should have stated i'm from the UK. also what's better for uni a laptop or desktop? i'm thinking of getting an imac. should also point out im going to be at uni for 5 years.
Click to expand...

Go for one of the new MacBooks (not released yet !) and the Back to School promotion (free iPod) which should start in the next 10 days or so.

Depends a bit on what you are studying but there are a lot of MacBooks at your local University.
 
logana said:
Go for one of the new MacBooks (not released yet !) and the Back to School promotion (free iPod) which should start in the next 10 days or so.

Depends a bit on what you are studying but there are a lot of MacBooks at your local University.
Click to expand...

Can i ask what makes you think the BTS promo will be commencing in 10 days ? i'm interested purely because i'll be purchasing between that time.
 
CBear said:
Can i ask what makes you think the BTS promo will be commencing in 10 days ? i'm interested purely because i'll be purchasing between that time.
Click to expand...

Last year the BTS promo ran from 12 September to 30 October 2007 (inclusive).

This year's promo should be similar dates.
 
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