~30 min water damage to late '14 MBP

[TLmac]

So at a quick glance of the thread...Apple Care (which I have 0 experience with...I only have insuarance I pay for monthly on my Iphone, which I know if I had to use, has a $150 deductible vs. paying outright for a new Iphone), Apple care covers HARDWARE defects? Would it go past the 1 yr warranty of the product?

And for any accidental coverage (water, dropping), an Insurance policy would be needed?

 

[Queen6]

So at a quick glance of the thread...Apple Care (which I have 0 experience with...I only have insuarance I pay for monthly on my Iphone, which I know if I had to use, has a $150 deductible vs. paying outright for a new Iphone), Apple care covers HARDWARE defects? Would it go past the 1 yr warranty of the product?

And for any accidental coverage (water, dropping), an Insurance policy would be needed?

Yes, Apple care is only a 24 month extension of the 12 month warranty , it will not cover and accidental damage or theft, which to me makes it pointless when you can get insurance which will fully cover the device.

Apple can also be finicky about things i.e. if your Mac has any physical damage they may not accept it can be repaired under Apple Care in the event of a Logic Board failure, like mots extended warranty schemes it`s vehicle for Apple to bring in more $$$.

Q-6

 

[TLmac]

Yes, Apple care is only a 24 month extension of the 12 month warranty , it will not cover and accidental damage or theft, which to me makes it pointless when you can get insurance which will fully cover the device

So when I go to buy a Mac in May/June, Should I skip out on Apple Care and just get an insurance plan instead? Does Apple offer that instead of Apple Care?

 

[bobr1952]

I see the difference there. It just seems odd in that quite a lot of the things AppleCare covers certainly do relate to user damage. It's just improper computer use rather than, say, dropping it from a ten-story building.

[

Sounds more like your are referring to AppleCare+ for iPhones and iPads--which covers just about everything you can do to those devices. But not available for laptops.

 

[Queen6]

So when I go to buy a Mac in May/June, Should I skip out on Apple Care and just get an insurance plan instead? Does Apple offer that instead of Apple Care?

Apple only offers Apple Care as in extended warranty on Mac`s. You can take this out in the first 12 months of ownership. Personally I would shop around for insurance, as it will give you a great deal more cover for not a huge difference.

Personally I don't bother as my Mac`s are for work purpose. I have multiple redundancy and the cost is not so significant in the "scheme of things" If I was to, I would go for insurance as Apple Care is a very limited product.

Q-6

 

[TLmac]

Personally I don't bother as my Mac`s are for work purpose. I have multiple redundancy and the cost is not so significant in the "scheme of things" If I was to, I would go for insurance as Apple Care is a very limited product.

Q-6

Thank you! Good to know!

I am just trying to make sure I go about this better than I did the HP that I just picked up on a whim, which I regret.. Plus I'm spending a lot more this time and want to make sure I'm not screwing myself again!

 

[AlbatrossProX]

watch this, its a bit long winded but it explains how it works with isopropyl alcohol

https://www.youtube.com/watch?v=Fn1kehaYIYM

He does some excellent video.

Good luck

Thanks

Ian

That looks interesting but I definitely don't have a sonic bath. And frankly I'm so inexperienced with computer hardware that the most I was thinking of doing was to take off the back cover and MAYBE try to disconnect the battery (if I'm really feeling confident).

 

[therealcapps]

I am having the logic board replaced on my late-2014 rMBP. This is the cost from the Apple store that I got today. $526.50

 

[steve62388]

watch this, its a bit long winded but it explains how it works with isopropyl alcohol

https://www.youtube.com/watch?v=Fn1kehaYIYM

He does some excellent video.

Good luck

Thanks

Ian

He needs a TLDR version of his videos, sure can talk the hind legs off a donkey. In fact all his videos are way too long, must love the sound of his own voice.

 

[simonsi]

Hi,

People that say you shouldn't use isopropyl alcohol are wrong. You need a high concentrate min 90% alcohol.

If you damaged your phone when dissembling it then that is user error, using isopropyl alcohol would not do that it should extend the device life as it clean's and evaporates almost immediately.

I have fixed alot using this method, and so has many other people.

If im cleaning a macbook pro logic board i completely submerge the board in a sonic bath with around a litre of isopropyl alcohol for 10 mins then remove it and gently clean any stubborn marks / light corrosion

Water spills have the highest percentage of having a 90% working machine, if the liquid is coke/pepsi or spirits that contain alot of sugar its probably around 60% success rate to have working machine after clean.

Thanks

Ian

Sounds like you have experience - out of interest what is the rate where power has been re-applied to the machine before drying (ie power was on when spilled or powered up while still wet) - is that certain death in your experience?

 

[Ian.C]

Sounds like you have experience - out of interest what is the rate where power has been re-applied to the machine before drying (ie power was on when spilled or powered up while still wet) - is that certain death in your experience?

Hi

To answer your question it all depend on where the liquid enters the machine and the type of liquid in my experience.

If it enters through the trackpad and keyboard you have a chance, as to a percentage if its water then I would still say its probably around 60-70% of recovery.

Like I say its really difficult to say to be completely honest with you, another factor is how long has it been standing there before its stripped down and cleaned, that's also a factor in success. and the final point is the type of liquid that is split has the biggest factor in all of this. Liquids with alot of sugar are basically killers for anything electronic.

This is what i tell everybody that ask and this is what i would advise to follow in the case of a liquid spill for any macbook

1 when you purchase a macbook / iphone buy a pentilope screwdriver at the same time, it could become a life saver further down the road
2 kill the power immediately
3 turnover the mackbook and put the keyboard face down so the liquid will hopefully not travel any further into the macbook.
4 remove or disconnect the battery immediately
5 strip the machine completely
6 thoroughly clean where there is any signs of liquid with isopropyl alcohol using a soft brush.
7 check all internal connectors and cables for liquid and clean
8 leave to dry for a couple of hours
9 reassemble and power on, fingers crossed its ok...

If caught quickly enough and power is on at the time of the spill then most likely the keyboard or trackpad will go first, so be prepared to at least replace them. The main part is obviously the logic board and fast reactions could save you over £400...

Hope this helps

Thanks

Ian

 

[AlbatrossProX]

Thanks to everyone who gave advice. I wish I had known most of this when I bought my computer or at the time of the spill. If you'll indulge me a bit more, now the situation has progressed and I have a different predicament.

The computer ended up turning on, but ran slow with the fan on high. Next stop was the shop: a local Apple-certified repair (not the Apple store, but another place that always seemed more reliable and less crowded). The man who took the first look at it said "oh, this is usually a quick fix". After turning it on, he said the fact that it would run was a good sign. I left it there for a more formal "diagnosis". I just heard back: an Apple "Tier 4" repair at over $900.

A quick phone call explained things (though not quite satisfactorily). First off, this isn't actually a "service department", at least not for major repairs; they just ship everything off to Apple. It sounds like all anybody did was to pop the back off, glance at the components, and say "oh, corrosion". That translates into $900. To ask about degrees of corrosion, or other possible fixes, got me nowhere; they don't even operate like that. In fact, when I mentioned the possibility of replacing only the most damaged parts, he told me there was a risk of corrosion "spreading", first I've heard of this. It was as if I brought my car into a shop and, without spending much time on it, the mechanic told me it would be $12,000 fixed by the manufacturer. In other words, it's a top of the spectrum flat rate. I guess I didn't realize that Apple certified repair works this way. They sound more like a company agent than a technician suited to giving advice. (The man on the phone kept emphasizing how great it would be to get it back with full warranty.)

So, that's where I am. This is almost the price of a new computer, and something about all this doesn't feel right. $500, I was willing to consider, but this is on another level. Am I getting taken in for a racket here? Are there other options?

 

[MCSN]

I haven't seen your machine, and neither am I technician so I'll hazard to say - that you can do a lot of research online about the particular situations and if you do some reading you can find what others have done, and perhaps the fees and rates to compare.

I had a dream the other day that my macbook pro was underwater, and it worked perfectly and Apple Care was not involved.