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30 to 24 Months
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I thought it was always 24 months...
I've always been with AT&T and hand the option of either 24 or 30 month terms. I chose the wrong term. lol
You could just pay off the reminder of the balance at the 24 month mark.
On the 24 month one you can upgrade after 12 months, on the 30 month you can upgrade after 24 months. Big difference.
But if the phone is paid off, you should be able to upgrade when ever you want, so I'm not seeing the issue.
...The whole point of doing a Next 24 plan is so you can upgrade yearly without paying the full amount for the phone. Not sure what you're not understanding about upgrading after 12 payments vs 24 payments.
The OP is on a 30 month program, he now wants to switch to 24 months, presumably so he can upgrade sooner. If he pays off his phone at the 24 month mark (while being on the 30 month lease), he will be able to upgrade sooner.
The 24 month plan lets you upgrade after 12 payments/months. You must pay off 50% and trade in the phone.
The 30 month plan lets you upgrade after 24 payments/months. You must pay off 80% and trade in the phone.
Who would want to pay more? $500 vs $800
Because once you pay off the phone, you can then sell it.
You're getting an iPhone for 500 dollars, you're leasing it for 500 and then needing to trade it in. Buy owning it, you have more options in front of you.
But I assume the OP wants to change his plan so he can upgrade to a new phone in 12 months. How is that helping him? The $300 difference is huge in 2 years when the phone is only worth $200.
Same here. I screwed up. I was in the 24 every year plan and just assumed when I preordered I’d be thrown into the same plan. The saying about the word assume is true. 
I just chatted with AT&T and figured we could change it before activation, no can do. So my plan is to pay extra and pay it off in twelve and then sell it before the next upgrade.
This whole AT&T experience has been a nightmare as usual.
I just chatted with AT&T and figured we could change it before activation, no can do. So my plan is to pay extra and pay it off in twelve and then sell it before the next upgrade.
This whole AT&T experience has been a nightmare as usual.
Also remember that the X is a late release, at least compared to the normal Sept releases. I wonder how all this will work if Apple releases next years iPhones in September and everyone on Next or the IUP haven’t made the required amount of pmts. A lot of people will have to make extra pmts.
Ok so AT&T might not be the worst company, but they are working hard to win that spot.
So after checking with a rep in chat I was told that the person I spoke to over the phone did not and cannot cancel one of my orders since it’s too close to shipping. I then called again and was told the same thing. So the person I spoke to who promised me that the order was cancelled was not telling me the truth or totally inept. You choose
Anyway, this second phone rep told me that of course I can change the plan when I get that phone next Friday. To which I told him that was great, but the misinformation that I got made me cancel the other phone ordered that I was going to get much sooner than the current 12/4-12/18 timeline.
*Sigh*
So after checking with a rep in chat I was told that the person I spoke to over the phone did not and cannot cancel one of my orders since it’s too close to shipping. I then called again and was told the same thing. So the person I spoke to who promised me that the order was cancelled was not telling me the truth or totally inept. You choose
Anyway, this second phone rep told me that of course I can change the plan when I get that phone next Friday. To which I told him that was great, but the misinformation that I got made me cancel the other phone ordered that I was going to get much sooner than the current 12/4-12/18 timeline.
*Sigh*
I made this mistake last year. I went to the store and it took some time on their part but was able to change from 30 to 24 months. I chatted with a rep on Friday and they said I can change it after I receive the phone.Same here. I screwed up. I was in the 24 every year plan and just assumed when I preordered I’d be thrown into the same plan. The saying about the word assume is true.
I just chatted with AT&T and figured we could change it before activation, no can do. So my plan is to pay extra and pay it off in twelve and then sell it before the next upgrade.
This whole AT&T experience has been a nightmare as usual.
I was told by at least 5 different people that you can not make an extra payment to become eligible for upgrade. You'd have to wait for your 12th bill to generate and then pay it. I went on the website and with some trickery I paid the 12th payment to get my iPhone 6S+
That sucking sound you hear is AT&T.
So after multiple phone conversations asking a question and getting multiple answers I am once again told that the phone that I ordered with the 30 month plan cannot be changed. The last customer service rep that I spoke to promised me it can be done and he would even note the account that it would be done before activation. Apparently that never happened according to the person I spoke to you this morning. I’m going to make one last effort by calling a local AT&T store and see what they have to say. If I don’t get an answer that I like I think we’re moving on to another carrier. I’m tired of this game.
So after multiple phone conversations asking a question and getting multiple answers I am once again told that the phone that I ordered with the 30 month plan cannot be changed. The last customer service rep that I spoke to promised me it can be done and he would even note the account that it would be done before activation. Apparently that never happened according to the person I spoke to you this morning. I’m going to make one last effort by calling a local AT&T store and see what they have to say. If I don’t get an answer that I like I think we’re moving on to another carrier. I’m tired of this game.