30gb ipod will only hold 140 songs

Discussion in 'iPod' started by eillehs, Jan 28, 2007.

  1. eillehs macrumors newbie

    Jan 28, 2007
    Recently I was getting a slew of errors with my 30gb ipod photo so I decided to get a fresh start and format my ipod. After this format I tried loading my library onto the ipod (a little over 5,000 songs) and it would only hold 140 songs, max! It gave me the could not update, unknown error (-69) message. I formatted again, and again had the same problem. It's not a particular song...it loads up to 140 no matter what songs they are. This is so bizarre. I have scoured the internet looking for solutions and have seen one or two other people with the same problem but no one has an answer. If anyone has a suggestion I would try anything. I don't want to invest another $350! Thank you.
  2. bartelby macrumors Core

    Jun 16, 2004
    What does the capacity show up as in Disk Utility?
  3. eillehs thread starter macrumors newbie

    Jan 28, 2007
    27.8GB! It makes absolutely no sense :confused:
  4. bartelby macrumors Core

    Jun 16, 2004

    And you've Restored the iPod via iTunes?
  5. eillehs thread starter macrumors newbie

    Jan 28, 2007
    Yeah. Maybe the hard drive is toast and it's a lost cause. Or something to do with the usb cable. It's a long shot but I'm going to try using a different one.
  6. bartelby macrumors Core

    Jun 16, 2004
    I just found this on the Apple site, have you seen it?

  7. eillehs thread starter macrumors newbie

    Jan 28, 2007
    Yep I read it, and although that's the same error, I have a different problem. no matter what songs I upload i get the error. This leads me to believe it's not a corrupted song as the apple website suggests...I have searched all the forums on this topic and tried so many things but no one seems to know. Which is why I'm thinking about giving up because one person who had the same problem said that it was just a hard drive failure and they had to buy a new ipod.
  8. bartelby macrumors Core

    Jun 16, 2004
    You could replace the HD. It's actually very easy to do.
  9. eillehs thread starter macrumors newbie

    Jan 28, 2007
    That's true. At least that would only set me back $100 or so. Thanks for your suggestions...I appreciate the fast help.
  10. maceleven macrumors 6502

    it's easy to take apart

    go to ipodresq.com you could prpbably but\y the part from them
  11. iW00t macrumors 68040


    Nov 7, 2006
    Defenders of Apple Guild
    Actually you can't.

    The firmware is loaded on the HD itself and buying any off the shelf HD plain does not work.
  12. bartelby macrumors Core

    Jun 16, 2004
    So all those companies selling replacment iPod drives are selling you items you can't use?
    So they're advertising products that are not "Fit For Purpose"?

    I think not!
  13. whooleytoo macrumors 603


    Aug 2, 2002
    Cork, Ireland.
    If you want to be absolutely certain it's not a corrupted file, there are a few ways to be sure (copy files across 5 at a time, and see if the problem still occurs at the same point, or make 141 copies of the same song file - one that you know transfers ok - and try syncing them all).

    Once you're certain that's not the problem, you could try opening Disk Utility while your iPod is mounted, click on the iPod disk (not the iPod volume) and at the bottom of the window you should see its S.M.A.R.T. Status, that might tell you if there's a problem with the hard disk.
  14. KD7IWP macrumors 6502a


    Mar 8, 2004
    American living in Canada
  15. lozanoj83 macrumors 6502a


    Mar 5, 2006
    Southern California
    I dont think S.M.A.R.T. status works for USB Drives.. my Disk-utility tells me S.M.A.R.T. Status is not supported..

    heres my 2 cents,
    try reformatting with Disk Utility, then erase it again, then plug it into iTunes, and restore it through there.. then try putting one song file at a time...
    its a long shot.. but it may work..

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