So, I just found out my 2 year contract with Verizon expires in December of 2007 -- not June 19th, 2007 like i had previously thought.
I have been set on the iPhone for about 3 months, knowing I would get it when my contract expired, no problems, no questions asked. The news that my contract expired in December really took me back, since my current phone is in such bad condition i don't even think it'd make it another 6 months.
So, I did some digging. In less than 12 hours, i had my contract terminated early -- without the $175 charge (or ANY fee whatsoever).
Here's what I found:
http://www.ucan.org/blog/telecommun...reless_customers_chance_to_cancel_contract_wi
So i checked my bills (downloaded PDFs from Verizon Wireless.com).
January, February, and March all showed the administrative charge for 40 cents per month. In April, it shot up to 70 cents....May was also 70 cents. My April bill was dated 4/26/2007. This left me well within the 60 day window to cancel my account.
So, armed with all my bills and the Customer Agreement i signed, i called verizon.
The first lady was very, very nice. She acknowledged Verizon's breach of contract immediately. Now, because i'm only moving *my* phone number over (which is one out of three on a family share plan), she had to get the OK from her supervisor.
She called me back saying her Supervisor would not allow this. A little back and forth, and the Supervisor said that unfortunately, i had been notified in January -- putting me outside the 60 day window to cancel. I explained calmly that I was sure he was mistaken, since I had the PDF of each bill open in front of me, and it was definitely 40 cents in January.
I think he was surprised I had it open, and then said that it'd be okay. They are canceling my verizon contract at the end of the billing cycle...just in time for me to take my old number to AT&T and pick up an iPhone
So, yes....this method DOES work. Just be polite and calm because this reason for canceling is 100% legitimate as long as you are within your 60 day window.
I have been set on the iPhone for about 3 months, knowing I would get it when my contract expired, no problems, no questions asked. The news that my contract expired in December really took me back, since my current phone is in such bad condition i don't even think it'd make it another 6 months.
So, I did some digging. In less than 12 hours, i had my contract terminated early -- without the $175 charge (or ANY fee whatsoever).
Here's what I found:
http://www.ucan.org/blog/telecommun...reless_customers_chance_to_cancel_contract_wi
So i checked my bills (downloaded PDFs from Verizon Wireless.com).
January, February, and March all showed the administrative charge for 40 cents per month. In April, it shot up to 70 cents....May was also 70 cents. My April bill was dated 4/26/2007. This left me well within the 60 day window to cancel my account.
So, armed with all my bills and the Customer Agreement i signed, i called verizon.
The first lady was very, very nice. She acknowledged Verizon's breach of contract immediately. Now, because i'm only moving *my* phone number over (which is one out of three on a family share plan), she had to get the OK from her supervisor.
She called me back saying her Supervisor would not allow this. A little back and forth, and the Supervisor said that unfortunately, i had been notified in January -- putting me outside the 60 day window to cancel. I explained calmly that I was sure he was mistaken, since I had the PDF of each bill open in front of me, and it was definitely 40 cents in January.
I think he was surprised I had it open, and then said that it'd be okay. They are canceling my verizon contract at the end of the billing cycle...just in time for me to take my old number to AT&T and pick up an iPhone
So, yes....this method DOES work. Just be polite and calm because this reason for canceling is 100% legitimate as long as you are within your 60 day window.
