Just received a call on behalf of sj!

[zblaxberg]

So I sent a letter yesterday and today to sjobs@apple.com because I decided I was fed up with not being able to work with the laptop in my lap. It gets way too hot. I've also had problems with leopard freezing so I decided to give it a go just to see what happens. So I receive a call on my cell phone today from a California area code from someone who said they were calling on behalf of steve and wanted to discuss my concerns that were in the email. I think thats really cool that they actually got back to me. Just wanted to let people know.

 

[JesterJJZ]

Neat...can you tell us what they said?

 

[iPhil]

So I sent a letter yesterday and today to sjobs@apple.com because I decided I was fed up with not being able to work with the laptop in my lap. It gets way too hot. I've also had problems with leopard freezing so I decided to give it a go just to see what happens. So I receive a call on my cell phone today from a California area code from someone who said they were calling on behalf of steve and wanted to discuss my concerns that were in the email. I think thats really cool that they actually got back to me. Just wanted to let people know.

Was the area code 408 on that call you got ..

 

[zblaxberg]

Was the area code 408 on that call you got ..

Yes it was. basically they said hi my name is ... I am calling on behalf of steve jobs, i would like to talk to you about your email that we received yesterday and your concerns, please call me back at this number at your convenience...g-d knows how he got my cell phone number, i only sent them an email

i just tried calling back but i got his answering machine

 

[Mindflux]

Yes it was. basically they said hi my name is ... I am calling on behalf of steve jobs, i would like to talk to you about your email that we received yesterday and your concerns, please call me back at this number at your convenience...g-d knows how he got my cell phone number, i only sent them an email

i just tried calling back but i got his answering machine

Probably got it from your email account being linked to any products you've registered (which asks for address/phone).

 

[zblaxberg]

Probably got it from your email account being linked to any products you've registered (which asks for address/phone).

on the phone with them right now and basically he's transferring me to apple care

 

[acearchie]

on the phone with them right now and basically he's transferring me to apple care

Good for you! Ask for some major compensation! Perhaps a portable fridge to keep your Macbook in or something of that sort?

 

[zblaxberg]

Good for you! Ask for some major compensation! Perhaps a portable fridge to keep your Macbook in or something of that sort?

i ended up applying for a job haha. basically because of the processors they really can't do anything about the heating problem but it was still kinda cool for the guy to call and say he was calling on behalf of steve jobs and he gave me a direct line to his office if i had any other problems and they can get me to a tech person without the wait.

 

[Shadow]

Pfft...I've received dozens of calls on behalf of SJ...infact I had another just a few days ago

 

[Cybergypsy]

LOL they work things out well, that who sent me a free 17MBP

 

[jnc]

I emailed "him" about a heat issue on my MacBook which makes the lid crack open... a week ago.. no response.

 

[Particular]

I feel sorry for SJ that now the fan boys know he reads the e-mails

He must be getting bombarded with all types of crap

 

[HLdan]

I feel sorry for SJ that now the fan boys know he reads the e-mails

He must be getting bombarded with all types of crap

Don't feel too sorry, do you actually think that a CEO of a multi-billion dollar corporation that employs hundreds of people is sitting back reading emailed complaints about over heating laptops and issues with installation of the Mac OS?